Field Service Technician - Ronkonkoma, United States - Ateq Corporation

Description

Job Description

Established in 1958, Vacuum Instruments Corporation is a pioneer in providing state of the art, Leak Detection Solutions for diverse applications and industries. Our systems have ensured the safety and performance of countless products that we use in our daily lives, from the cars we drive, to the air conditioners in our houses, the pacemakers in our bodies, and the satellites we launch into space.

Vacuum Instruments Corporation has an opening for an experienced Field Service Technician, based out of our corporate office in Ronkonkoma, NY.

The experienced Field Service Engineer will perform various activities, in support of the standard leak detection systems, leak detectors and gas processing equipment that VIC designs and manufactures. We are seeking a self-starter committed to delivering a high level of customer satisfaction, maximizes customer retention, and increases profitability.

Support in this role includes travel within the US or where are business needs are required.

Essential Duties and Responsibilities:

• Provide service and customer support during field visits.
• Install, maintain, and repair various types of equipment and machinery in the field.
• Support onsite installations, repairs, maintenance, and test tasks.
• Diagnose technical problems and determine proper solutions.
• Perform preventative maintenance and repairs.
• Produce timely and detailed service reports.
• Document processes.
• Operate vehicle in a safe manner.
• Follow all company procedures and protocols.
• Communicate with technical team regarding open issues.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.
• Provide customer training on our products.
• Required Travel throughout our customer supported base (up to 70% after both in-house and local training).

Qualifications:
- High school diploma or equivalent
- Previous experience as a Field Service Technician or in a related role
- Strong knowledge of Vacuum Leak Testing Technology
- Proficient in analyzing and troubleshooting electrical systems, including high voltage
- Familiarity with CMMS (Computerized Maintenance Management Systems)
- Experience as an industrial electrician is a plus
- Knowledge of hydraulics, boilers, welding, and reading schematics is preferred
- Excellent problem-solving skills and attention to detail
- Strong communication and customer service skills

This position requires the ability to work independently in the field, often in challenging environments. The successful candidate will have a strong technical background and the ability to adapt to different situations. Travel may be required for this role.

If you are a motivated individual who enjoys working with your hands and solving technical problems, we encourage you to apply for this exciting opportunity. We offer competitive compensation, benefits package, and opportunities for career growth within our organization.

Please note that only qualified candidates will be contacted for further consideration.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person
• Office
• Outdoor work
• Warehouse