Animal Shelter Director of Operations - Summerville, United States - Allora Solutions Group

Allora Solutions Group Summerville, United States

2 weeks ago

Description

Job Description

Our Client, Dorchester Paws, is searching for a Director of Operations for their Animal Shelter

SUMMARY

The Director of Operations is a full-time position overseeing the front-of-house staff to ensure proper animal care protocols are followed. In addition to training front-of-house staff and performing reviews for the front-of-house, the Director of Operations maintains a constant flow throughout the shelter regarding animal movement. The Director of Operations also maintains the budget for shelter income and expenses and reports directly to the Executive Director.

ESSENTIAL FUNCTIONS AND DUTIES

Make and implement hiring decisions for all front-of-house positions in alignment with the organizational chart and needs
Hire, supervise, evaluate, promote, discipline, and terminate shelter staff
Develop new programs and services
Perform annual performance reviews for front-of-house employees
Disburse funds within approved budget limits
Communicate with HR about staff
Ensure proper procedures and policy documentations are complete for the entire shelter and available to staff
Continue to improve customer service at the shelter and teamwork among staff members
Communicate with HR about postings for job openings
Expedite and oversee all animal movement with intakes, adoptions, foster/rescue, spay/neuter surgeries, and veterinary care
Coordinate adoption events with the Volunteer Coordinator and the Animal Care Manager
Point of contact for Animal Control
Ensure all national animal databases are up to date with shelter statistics
Assist with shelter maintenance
Ensure all cleaning protocols are followed and in line with shelter standards

WORK ENVIRONMENT

The Director of Operations will work both indoors and outdoors. Must be able to work at a computer for extended periods of time. Must be able to stand, walk, and move for extended periods of time. Must be able to have reliable transportation to conduct all work in and out of the shelter in Summerville. This role requires flexibility and the ability to stand, lift, kneel, crouch, and bend.

QUALIFICATIONS

Excellent communication skills
Detail and goal-oriented
Professional, responsible, and innovative
Take initiative and able to work in a fast-paced environment
Ability to problem solve and make decisions
Dependable and organized
Flexible and cooperative

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