- Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
- Greets and directs visitors to the community
- Schedules visit appointments and transportation for physician appointments
- Receives, sorts, and forwards incoming mail
- Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
- Resolves customer questions and concerns
- Assists with filing, auditing, resident meal tracking
- Assists with accounts payable and invoice reconciliation
- Assists with supply ordering and inventory
- Assists as backup for scheduling interviews and organizing employee files
- Performs and maintains documentation for OIG checks
- Assists with mailing resident statements, activity calendars, etc.
- Work variable hours including mornings, evenings and weekends as needed to cover other receptionist team members
- Other duties as assigns
- Enjoy providing exceptional customer service and care to our senior residents
- Appreciate the value of being a dependable & responsible member of greater team
- Be open minded; willing to listen to and share new ideas
- Medical, dental, vision, and life/disability insurances
- k retirement savings plan
- Paid time off
- Company paid training for career advancement
Lead Receptionist - Maple Grove, United States - Capital Senior Living
Description
Find Your Joy Here at Rose Arbor, a Sonida Senior Living community The work you do caring for our residents is invaluable, and we are here to support you. If you want to make a difference in the lives of seniors (and enjoy a great working environment) you'll love being part of the Sonida Senior Living team.
Rose Arbor, a premier retirement community in Maple Grove, MN provides quality care to residents in an Independent Living, Assisted Living and Memory Care community. We strive to enrich lives with a person-directed approach to engaging community life—all at an affordable price.
Experience the BEST in senior living - Smiling faces, personalized care, engaging activities and desirable on-site amenities—our communities have it all. We are honored to receive a Best of Senior Living Top Provider Award, which acknowledges that % or more of our communities have won the A Place for Mom Best of Senior Living Award.
Our Magnolia Trails communities offer specialized memory care in a homelike environment for seniors with Alzheimer's or dementia. Through this person-centered approach, we provide residents with a tailored care plan encompassing daily care, the physical environment, activities, meaningful connections and nutrition.
Receptionist Responsibilities include:
Ideal candidate will:
Perks of joining our team:
Benefit eligibility is dependent on employment status.
Eligibility based on location.