Application Manager - Fremont
1 day ago
Job description
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.Responsibilities
- Manage and maintain the Salesforce platform and its multiple software components and applications for our People (HR) Team.
- Contribute to the management of ongoing Salesforce features and functionality and guide the work of our Salesforce Lifecycle software development team.
- Lead cross-functional teams towards predictable execution without supervision and partners with vendors and engineering teams to implement solutions that drive business value.
- Participate in hands-on development and configuration of HR applications including Onboarding and Movement.
- Influence enhancements and new information technology and software development projects to improve the product and end user experience.
- Imagine innovative products and solutions that solve complex business problems fully leveraging our technology stack.
- Ensure Salesforce platform uptime reliability and define and analyze operational metrics that inform the success of products.
- Responsible for application support and configuration for multiple applications within a business function.
- Implement Salesforce applications and integrate systems with the Salesforce platform.
- Exercise independent judgment and data-driven problem solving approach, demonstrate leadership analyzing and reporting our root cause analysis, proactively escalate trending issues.
- Influence decisions with related teams and customers, maintain effective communications and interface with senior leadership.
- Provide input to road map, suggest features for applications, and work with vendors and engineering to implement.
- Define metrics to measure product success, identify and implement solutions that improve customer experience.
- Have a deep technical understanding of software applications and business process, product architecture and integrations, understanding of cross application dependencies and workflows.
- Responsible for operations of compensation tool and performance cycle tool.
- Bachelor's degree (or foreign degree equivalent) in Computer Science, Computer Software, Electronics Engineering, Electrical Engineering, Applied Sciences, Mathematics, Physics, or related field, followed by 5 years of progressive, post-baccalaureate work experience in the job offered or in an analytics or computer-related occupation
- Requires 5 years of experience in the following:
- Implementing Salesforce Applications
- Integrating systems with third-party service vendors
- SFDC architect with advanced knowledge of Salesforce platform
- Working with internal and external stakeholders and users
- Using Flow Builder, Process Builder, Omni-channel, entitlement, or other out-of-the-box solutions
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