Front End Coach - Beloit, WI
1 month ago
Job summary
Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing leading company change efforts providing clear expectations guidance to implementbusiness solutions communicating business objectives to teams effectively Models customer service standards to store associates by following demonstrating the One Best Way OBWservice model managing supporting customer service initiatives for example store community outreach programs ensuring customer needs complaints issues are successfully resolved developing action plans correct deficiencies providing process improvement leadership ensure high quality customer experience Drives financial performance sales designated store area reviewing evaluating PL Profit Loss statements managing budgeting controlling expenses in designated business area confirm indexed sales monitoring ensuring effective merchandise presentation seasonal transitions inventory flow operational processes developing action plans mitigate shrink ensure sales profit goals achieved for business area Provides supervision development opportunities hourly associates hiring training mentoring assigning duties setting clear expectations associate recognition communicating consistently developing qualified associates meet staffing needs achieve company growth potential Coordinates completes oversees jobrelated activities assignments by developing maintaining relationships key stakeholders supporting plans initiatives meet customer business needs identifying communicating goals objectives building accountability measuring progress achieving results identifying addressing improvement opportunities demonstrating adaptability promoting continuous learning Provides supervision development opportunities associates hiring training mentoring assigning duties recognizing promoting belonging mindset workplace Ensures compliance company policies procedures supports mission values standards ethics integrity implementing related action plans utilizing Open Door Policy: provides direction guidance applying these executingbusiness practices Respect individual Builds highperforming teams embraces differences people cultures ideas experiences creates workplace where feel seen supported connected culture belonging creates opportunities thrive performx000B Respect individual Works collaboratively builds strong trusting relationships communicates impact energy positivity motivate influencex000B Respect individual Attracts retains talent empowers develops recognizes contributions accomplishments Act Integrity Maintains promotes highest standards integrity ethics compliance models Walmart values support foster culture holds oneself others accountable supports Walmarts goal becoming regenerative company making positive impact associates customers members world creating sense belonging eliminating waste participating local giving Act Integrity Acts selfless manner consistently humble selfaware honest fair transparent Serve Our Customers Members Delivers results putting customer first considers adapts how where when customers shop applies EDLP EDLC models all plans Strive Excellence Displays curiosity desire learn takes calculated risks demonstrates courage resilience encourages learning mistakes Strive Excellence Drives continuous improvements adopts encourages use new technologies skills supports others through change
Job description
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