-
NEAR Admin Services
2 weeks ago
FORVIS High Point, United StatesDescription & Requirements · FORVIS actively seeks students and/or experienced admins who are motivated, curious, and eager to take the first step in their career. Interns gain real-life experience, develop strong technical and interpersonal skills, and have access to unparallele ...
-
NEAR Admin Services
1 day ago
FORVIS High Point, United StatesRequisition Number2227936 Description & Requirements · FORVIS actively seeks students and/or experienced admins who are motivated, curious, and eager to take the first step in their careers. Interns gain real-life experience, develop strong technical and interpersonal skills, an ...
-
FORVIS NEAR Admin Services
2 weeks ago
Forvis High Point, United States& Requirements · FORVIS actively seeks students and/or experienced admins who are motivated, curious, and eager to take the first step in their careers. Interns gain real-life experience, develop strong technical and interpersonal skills, and have access to unparalleled mentorsh ...
-
Customer Service Admin- 1st Shift
3 weeks ago
HSM Solutions High Point, United States** Customer Service Admin- 1st Shift** · **Job Category****:** Hickory Springs **Requisition Number****:** CUSTO05539 Showing 1 location **Job Details** · **Description** · The Customer Service Admin will be responsible for all direct interaction with customers in person, over ...
-
Patient Access Specialist
3 weeks ago
Cone Health High Point, United States· Patient Access Specialist · ID · Location · MedCenter High Point · Work Location · US-NC-High Point · Division : Name · Ambulatory · Department : Name · AMBSVC-Rad Admin HP MedCenter · Category · CLERICAL/ADMIN · Position Sub-Category · ADMISSIONS · Position Type · Relief (PRN ...
-
Soliant High Point, United StatesMinimum 1+ years speech therapy experience required. · Soliant · Hiring in High Point, North Carolina · Are you a licensed Speech-Language Pathologist looking for your next position with a company that treats you like family, invests in your success, and provides you with the too ...
-
Patient Access Specialist
2 weeks ago
Cone Health High Point, United States· Patient Access Specialist · ID · Location · MedCenter High Point · Work Location · US-NC-High Point · Division : Name · Ambulatory · Department : Name · AMBSVC-MedCenter HP Pat Access ED · Category · CLERICAL/ADMIN · Position Sub-Category · ADMISSIONS · Position Type · Full Ti ...
-
Integrity Locums High Point, United StatesCoverage Needed · June 3 - December 31, 2024 · Schedule · 8:00am - 5:00pm · On call every 5 weeks, but it's very limited · Clinical Details · Average patients per day: 16 · Currently serve patients with chronic metabolic conditions, primary care, management of chronic dise ...
-
Soliant Thomasville, United StatesJob Description · Job DescriptionMinimum 1+ years speech therapy experience required. · Soliant · Hiring in Thomasville, North Carolina · Are you a licensed Speech-Language Pathologist looking for your next position with a pany that treats you like family, invests in your success ...
-
Soliant Thomasville, United StatesJob Description · Job DescriptionMinimum 1+ years speech therapy experience required. · Soliant · Hiring in Thomasville, North Carolina · Are you a licensed Speech-Language Pathologist looking for your next position with a company that treats you like family, invests in your succ ...
-
Field Service Engineer-NC
3 hours ago
Phillips Colfax, United StatesAre you a mechanical mastermind? Perhaps one in the making? Do you love the sound of a machine as it springs into life after a few hours of hard-core maintenance? Does the feel of the open road as you load your toolbox in the truck and head on out on your next legendary adventure ...
-
Field Service Engineer-NC
2 weeks ago
Phillips Colfax, United StatesJob Description · Job Description · Are you a mechanical mastermind? Perhaps one in the making? Do you love the sound of a machine as it springs into life after a few hours of hard-core maintenance? Does the feel of the open road as you load your toolbox in the truck and head o ...
-
Patient Access Specialist
3 weeks ago
Digestive Health Specialists Kernersville, United StatesJob Details · Level · Entry · Job Location · DHS Kernersville - Kernersville, NC · Remote Type · N/A · Position Type · Full Time · Education Level · High School · Salary Range · Undisclosed · Travel Percentage · Undisclosed · Job Shift · Day · Job Category · Admi ...
-
Soliant Kernersville, United StatesMinimum 1+ years speech therapy experience required. · Soliant · Hiring in Kernersville, North Carolina · Are you a licensed Speech-Language Pathologist looking for your next position with a company that treats you like family, invests in your success, and provides you with the t ...
-
Caregiver/CNAs/PCAs/HHA
1 week ago
Gervita Home Care - Greensboro, NC Greensboro, United States Full time, Part timeA paraprofessinal, providing hands on services in the home for clients under the direct supervision of a qualified designated supervisor. In Home Aide services may include personal care tasks, supervision of the client's activities, home management, meal prep, companionship respi ...
-
GYN Only Opportunity
3 weeks ago
Cone Health Greensboro, NC, United States Full timeCone Health, located in Greensboro, the beautiful Carolina Corridor of NC, is in search of a Gynecologist Physician to join our patient-centered, quality driven team. Must have the ability and desire to thrive in a patient experience culture with attention to value of care. Cone ...
-
Sr. Field Service Controls Engineer
2 weeks ago
Liberty Personnel Services, Inc Greensboro, United StatesJob Description · Job DescriptionSr. Field Service Controls Engineer · Top automation systems integrator seeks PLC/HMI troubleshooting expert comfortable with service related traveling extensively up to 4 hours from the Greensboro area office: · Read and modify programmed ladder ...
-
Soliant Kernersville, United StatesJob Description · Job DescriptionMinimum 1+ years speech therapy experience required. · Soliant · Hiring in Kernersville, North Carolina · Are you a licensed Speech-Language Pathologist looking for your next position with a pany that treats you like family, invests in your succes ...
-
Soliant Kernersville, United StatesJob Description · Job DescriptionMinimum 1+ years speech therapy experience required. · Soliant · Hiring in Kernersville, North Carolina · Are you a licensed Speech-Language Pathologist looking for your next position with a company that treats you like family, invests in your suc ...
-
Apogee Physicians Greensboro, United StatesThis is an opportunity to join a clinician-led team with over 40 years of combined experience in behavioral health. With clinics across the southeast, Apogee Behavioral Medicine is leading the way in creating access in communities with limited behavioral health options. Providers ...
Customer Service Admin - High Point, United States - HSM Solutions
Description
** Customer Service Admin**
**Job Category****:** Hickory Springs **Requisition Number****:** CUSTO04739 Showing 1 location **Job Details**
**Description**
The Customer Service Admin will be responsible for all direct interaction with customers in person, over the telephone and by email regarding requests for products, services, and any subsequent issues arising from those interactions. The Manager will be also be responsible for managing other customer service associates in performing clerical and accounting duties of intermediate difficulty requiring analysis of data and utilizing sound judgment in making decisions that impact our customer base. The manager will provide guidance and escalation for investigating complaints & problems working closely with operations, sales, accounting, credit, & shipping Departments where applicable.
**Essential Duties and Responsibilities:**
Responds to customer requests and questions regarding service, product, and account information.
Accountable for accurate input and understanding of orders by fax, phone, email, etc.
Ensures accurate and appropriate access and updates to all customer records electronically.
Resolves customer complaints through analysis and follow-up.
Establishes and further develops process & procedures to timely and accurately alert operations, sales, accounting, credit, & shipping Departments regarding customer concerns.
Obtain documentation on orders that issue arises concerning late delivery, change in order, quantity etc.
Resolves any billing and receiving issues both internal & external customers.
Follow up to ensure timely & accurate deliveries are made, and stay on top of any backorders.
Corresponds with sales force regarding issues with received customer complaints, inquiries, orders and concerns.
Handle accounts, billing, restock orders, and Inventory issues as required.
Establish and maintain monthly reports, and analysis on On-Time Deliveries and Feedback Log.
Maintain Customer Survey log and follow-up monthly.
Participate in daily Productions meeting with the plant.
Assist Customer Service Clerks when needed.
Attends Monthly Management Review meetings.
**Qualifications:**
Associate Degree, 1-2 years related experience or training or 7-10 years of customer service management experience in a manufacturing environment.
Demonstrated experience within a customer service environment responding to and meeting the needs of the customer.
Ability to navigate through standard computer programs (Microsoft Office, JDE)
Ability to grasp the functions, processes, and uses of the products being sold
Demonstrated skills in listening, anticipating, and responding to the needs of customer to achieve excellent customer service measured by outcomes.
Ability to assure the customers perspective and maintain a commitment to excellence in customer service.
Skill in communicating with tact and diplomacy
Ability to work effectively alone or in a team setting
Ability to write routine correspondence and reports and effectively present information and answer questions from managers, customers, sales force, etc.
Ability to solve practical problems and apply common sense understanding to carry out instruction.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
Customer Service Admin professionals in High Point
-
Aisha Cureton
Bright
-
Noelle Lowery
A little about me.
-
Liaba Khan
Appointment Setter