Host/Hostess for Keystone Bar - Union, United States - Four Entertainment Group

Description

** Host/Hostess for Keystone Bar & Grill Clifton**

**Job Category****:** Front of House **Requisition Number****:** HOSTH01750 Showing 1 location **Job Details**

**Description**

Keystone Clifton is looking for **Hosts/Hostess** to join our team. Experience in the hospitality or customer service industry is preferred.

If you are all about hospitality, bring your A-game to work every shift, and are teamwork-oriented, please join us

Keystone Bar & Grill is a rapidly growing, privately held casual dining concept. Our growing restaurant brand is committed to providing a superior experience and the highest quality customer service for every guest. What makes us unique is our relaxing, family-friendly environment, extensive beer and cocktail menus, and out-of-this-world comfort food dishes. Our lunch, dinner, and weekend brunch menus are filled with fresh, locally-sourced products and made-from-scratch items, including our famous mac & cheese.

**Scope & General Purpose**

The Host/Hostess is a professional, energetic, enthusiastic and highly motivated individual with great communication skills and a passion for hospitality, food and beverage. This position is often the first point of contact for our guests, so it is imperative that you are kind and welcoming and greet all guests. This position ensures the timely flow of seating of all guests and maintains positive customer interactions. The Host/Hostess should embrace the 4EG Mission, We enhance neighborhoods by creating the most enjoyable guest experiences and environments for people to gather, eat, and drink.

**Essential Duties and Responsibilities**

Ability to comprehend and clearly communicate with teammates, management and guests

Ensure each customer receives outstanding customer service

Prioritize tasks while focusing on guest needs first

Greet guests as soon as they walk in the door

Walk guests to their seats and present menus and identify server by name

Communicate with servers on where they are working and who has been sat in their sections

Answer guest questions

Manage seat rotation and remain informed of server out times

Communicate wait times to the staff

Responsible for cleaning menus, entryway, and windows

Maintain cleanliness of restrooms and the stocking of restrooms

Wipe down high chairs and booster seats

Assist in bussing tables

Complete shift checklists opening, mid, closing checklists

Adhere to dress code, appearance and grooming standards specified in manual

Attend regular staff meetings

Participate in regular training as required by management

Other duties as requested, directed or assigned.

**Skills and Abilities Required**

Excellent communication skills

Able to interact with guests

Understands how to run a seating chart

Able to multi-task and not be overwhelmed

Must be energetic, friendly, and have a positive attitude

Personal accountability

Must demonstrate reliability

**Computer Equipment and Software Requirements**

Proficient with seating systems

**Education and Experience Required**

High school diploma or equivalent, some college preferred

Prior host/hostess experience preferred

**Physical Demands**

Physical exertion, including standing for long periods of time, bending, climbing, lifting and moving up to 20 lbs

Ability to read, count, and write to accurately complete all documentation

**Benefits include:**

Competitive hourly wages

Discounts at ALL of our 4EG owned brands.

Full-time employees are eligible for:

+ Medical, Dental, Vision and Life Insurance

Fun work environment

Awesome incentives, rewards, and events

Career growth and life skills

401(k) Savings Plans with company match after one year (must meet eligibility)

To apply, please visit

Keystone is an Equal Opportunity Employer

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