Runner Food Ambra - Las Vegas, United States - MGM Resorts International

Description

PRIMARY PURPOSE:

It is the primary responsibility of the Food/Beverage Runner to serve guests while providing courteous and prompt tableside service to all guests. The runner must be able to describe all dishes brought to the dining room in a detailed manner and answer pertinent questions.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Greet guest in a positive, friendly manner, making them feel welcome
• Expedite food from the kitchen to the table as dictated by sequence of service and by the Chef or kitchen expeditor
• Describe food upon placement on the table, answering questions pertaining to the dishes
• Describe menu features as needed (include changes and additions)
• Communicate with expeditor to ensure delivery of food to the correct table and position
• Perform assigned open and closing side-work
• Communicate needs of the guest to kitchen and management, inform management of guest reaction and comments and assist management to ensure smooth operation and quality service
• Check dining area, tables and chairs for cleanliness, maintain cleanliness and organization of station and service area
• Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledgeable of food and menu preparation
• Ability to multi-task and work well in a fast paced, team-oriented environment
• Effective listening abilities with strong judgment skills
• Knowledge of accommodations room capacities, amenities, and menu items including standard and alcoholic beverages
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

MINIMUM REQUIREMENTS:

• Work varied shifts, to include weekends and holidays

PREFERRED:

• High school diploma or equivalent
• Six (6) months experience in a high volume dining restaurant as a Food Runner or Server
• Fine dining and three meal restaurant experience
• Experience working in a similar resort setting