- Educated to degree level or equivalent; OR
- Equivalent level of experience
- 3+ years of managing, guiding, and mentoring experience
- Strong track record in Capital equipment sales
- Experience of using back-office tools to generate internal business reports
- Proven ability to guide customers to specify and select the correct product(s)
- Good all-around knowledge of the US Commercial vehicle, Waste & Recycling sector
- Strong negotiation skills
- Ability to present and sell at Board level without supervision
- Ability to motivate colleagues in order to achieve company aims and targets
- Willingness to be a team player and strong communicator
- Ability to motivate colleagues through a culture of help and encouragement
- Self-motivation with a desire to succeed
- High levels of personal professional conduct and communications internally and externally
- Enthusiastic personality with the ability to forge long-term relationships internally and externally
- Flexibility to manage deadlines
- Ability to work in an organized/communicate in an effective and efficient manner with minimal supervision
- Willingness to work from home, away from home (nights away), and various locations as and when required
- Experience of managing Commercial Dealers
- Understanding of hydraulic and electrical systems
- Experience of working at SMT level
- Firm understanding of relevant business/sales qualifications (including vocational)
- Working knowledge of Microsoft Office and Teams
- Manage Dealers to ensure that there's an effective quality process in place to inspect the integrity of body builder installations, conduct thorough Dealer PDI's before delivery to end user customers including the Dealer making sure that all campaign works are completed ahead of delivery
- Ensure that Dealers are compliant with our Dealer Handbook process for returning PDI documents to DE and completing and submitting the Warranty Registration Document
- Directly support the company's agreed dealer annual plans
- Promote the company's product portfolio to both private and public sector organizations through dealer structure
- Actively participate in practical product demonstrations
- Guide and support the Aftermarket Manager to ensure company aims are achieved
- Adopt a management style that is friendly, inclusive, and supportive
- Become an integral member of the SMT
- Regularly meet and provide reports on Dealer, customer, and competitor activity line manager
- Work with, and have close links with other areas of the business and promote DEI in a positive manner
- Employ an entrepreneurial approach seeking opportunities in all business aspects
- Develop the customer base to increase in profit
- Ensure all activities sensibly harmonize the commercial goals set out whilst maximizing customer satisfaction
- Raise the profile of customer service ethos at all levels internally and through dealers
- Establish key performance indicators
- Support the process of researching for future vehicle requirements and new potential business opportunities
- Accept accountability for performance including that of the overall business as a team player
- Work closely with the President and Director with the aim of meeting the overall targets of the business
- Create and develop new strategies to enhance the performance Dealers
- Provide customers and colleagues with key knowledge and advice
- Identify and build on trends within relevant sectors
- Recommend, promote, and attend trade shows to support Dealer activities
- Support all Dealers and staff, and recognize them for their efforts
- Perform other tasks as required
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Dealer Development Manager - Summerville, United States - MAU
Description
Job Description
Job DescriptionMAU is hiring a Dealer Development Manager at our client in a remote role. As a Dealer Development Manager, you will ensure dealers are capable of fully selling and supporting products in service to agreed standards of infrastructure and resource while managing and implementing dealer rooftops in line with the dealer roof top readiness plan. This is a direct-hire opportunity.
Required Education and Experience