Backup Administrator - Plano, United States - Visionary Innovative Technology Solutions LLC

Description

Position: Backup Administrator

Location: Plano, TX (Onsite from day one)

Duration: Contract/Full Time

24/7 rotational shift (Shift 1 (8 AM 5 PM), Shift 2 (4 PM 1 AM), Shift 3 (12 AM 9 AM))

Job Description:

Avamar, Data. Domain skills. Cyber Recovery a plus or able to train on Cyber Recovery.

DPA reporting and monitoring.

Duties and Responsibilities:

Support a variety of backup configurations and platforms

Perform routine systems maintenance, upgrades, capacity planning, and administration

Responsible for development, documentation, and standardizing preventative maintenance routines to ensure system availability and performance standards on production systems

Investigate and troubleshoot incidents and provide resolution within defined service level agreements (SLAs)

Communicate effectively with various entities, including client technical and non-technical resources

Schedule and enable backup based on standardized procedures detailed in the Operational Run Book and to meet customer agreed upon standards.

Proactively monitor and report performance utilization of backup technologies

Handling major issues (P1/P2) and working on backup environmental errors with the vendor

Configuration, layout, and performance tuning of backup infrastructure

Provide analysis of Environment and Best Practice knowledge transfer

Perform necessary backup infrastructure maintenance in accordance with customer's change management policies.

Ensure that the backup technologies are updated with current, stable, and compliant architecture that meets enterprise standards

Participate in Root Cause Analysis reviews when applicable

Active participation in Disaster Recovery planning and exercises when required

Perform on-call activities as needed for the environment and technologies

Skills and Qualifications:

Bachelors degree preferred in Computer Science or equivalent experience

Minimum 5+ years in a Backup Infrastructure hardware and software environments

Experience with EMC Storage products

and Windows server operating system skills including the ability to write and troubleshoot shell scripts

Knowledge of job associated database / software / documentation backups

Should be able to deploy Backup environment from scratch, participate in DR activities

Knowledge of Application aware backups (SQL, Oracle, Exchange etc.)

Knowledge of Avamar, Data Domain, CyberRecovery and CyberVault.

Familiarity with VMware and other virtualization technologies.

Problem solver with troubleshooting, decision making, and analytical skills

Able to work and interact with others in a structured / team environment

Flexibility and adaptability to handle competing work demands

Excellent verbal and written communication skills

Ability to work flexible hours and be on-call

ServiceNow functionality and usability