- Makes timely and appropriate contacts and completes appropriate level of investigation to make determination of coverage, liability and damages for routine claims.
- Determines exposure, establishes adequate initial reserves and makes timely adjustments within authority level, as required.
- Within authority level, assigns and directs activities of internal and external resources as required; including independent adjusters and appraisers. Identifies questionable claims and consults with SIU for further direction as appropriate.
- Under close supervision, may determine settlement value of the loss and negotiate proper settlement of claims within authority. Provides recommendations for settlement and disposition of claims exceeding authority level. May utilize liability tools.
- Documents clearly and concisely all relevant activity on assigned files and makes recommendations for additional activity as appropriate.
- As this is a developmental role, completes required learning programs and on the job training as needed. Depending on the case load and business, may be working toward getting state approved license or certificate.
- Anticipates and meets all customer needs (internal and external).
- Good analytical and negotiation skills.
- Must be able to communicate professionally and effectively including strong oral, written and listening skills.
- Must be able to work both independently and as a member of a team and have the ability to interact with diverse groups of individuals.
- Demonstrated proficiency with computer software including Microsoft Office suite.
- Must be able to maintain a level of accuracy.
- Requires the ability to maintain confidential information.
- Requires the ability to work in the office 3 days a week.
- Bachelor's degree preferred, with some business or insurance background.
- 0 - 1 years of claims experience.
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Claim Representative Trainee - Denver, United States - Intact Insurance
Description
Job DescriptionWe have a great opportunity for a Claim Representative Trainee to join our Specialty Claims team in our Denver, CO office. This accelerated program is designed to give the trainee a broad overview of Intact Specialty Solutions. Trainees will rotate among four claim units to include Workers Compensation, Accident & Health, Auto Physical Damage and General Liability for a twelve-month rotation.
Under close supervision as part of the formal training program, trainees will develop skills and knowledge to provide efficient and effective disposition of assigned claims through timely investigation, evaluation and resolution.
Responsibilities:
About Us
At Intact Insurance Specialty Solutions we are experts at what we do. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that's aligned to our targeted customer groups. Today, we help protect over a dozen industries with tailored coverages and services.
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