Teller - Thorp, WI

Serves customers in a friendly manner while balancing cash on daily basis. Responsible for transactions such as deposits withdrawals transfers monies cashes checks bonds fills coin currency orders accepts loan payments utility payments processes cash advances enters transaction information into computer prints receipts for customer giving cash back when appropriate transactions may be completed over telephone Opens processes records night deposits processes mail transactions telephone transfers credit card advances Balances cash drawer according to procedure Notifies supervisor if there are problems or concerns Counts cash runs coin counter maintains adequate supply of cash on hand May need to strap roll coin sort out mutilated money Tellers are expected to have no only minimal variations in cash drawer Professionally promotes sells additional Bank services Recognizes additional customer needs refers to appropriate department for assistance May be responsible for balancing vault ATM machine Maintains location security duties including enabling security system opening closing vaults Assists customers with safe deposit box requests Opens closes safe deposit box accounts processes payments other billing activities etc Timely completion of required online training courses May need to assist serve as backup Senior Teller which may include determining how much money buy sell vendor preparing money pickup vendor May be required balance OFAC cashier checks Request order supplies Main Bank vendors Occasionally test alarms vault night deposit hand held devices Clean coin currency counters image scanners Performs general office duties including answering transferring phone calls preparing incoming outgoing mail making copies requesting maintenance service etc Performs light janitorial duties including dusting vacuuming wet mopping light shoveling Attends teller staff training meetings as required Operates Image Formula scanner image branch work Serves Notary Public notarize official government documents Gather information customers new account opening Other duties necessary fulfill position responsibilities Works closely reports either Teller Supervisor Branch Teller Lead Due nature position will interact regular basis most employees Bank particularly Deposit Servicing Department Customer Service Loan Department employees Will have nearly continuous contact customers daily basis Tellers work regularly highly confidential sensitive customer information Measures performance Quality accuracy reliability friendliness thoroughness timeliness services provided customers Friendly helpful customer service attitude Customer satisfaction services provided Effectively communicates develops good working relationships coworkers customers Professional workplace appearance conduct Keeps Bank customer information confidential Participates training Reliability reporting work regularly time Understands adheres Bank operating personnel security policies procedures Informs customers potential customers additional Banks services cross selling Accuracy daily balancing Must earned pursuit high school diploma equivalent program Previous customer service related experience preferred Possess friendly courteous professional customer service attitude Basic mathematical skills add subtract multiply divide fractions percents decimals Technical ability input retrieve computerized information Excellent verbal communication skills interacting professionally clients pleasant difficult situations relating coworkers Ability maintain integrity highly confidential client Bank information Legible handwriting Ability deal effectively time pressures stress change hourly depending level client activity Able carry coin weighing approximately lbs stand prolonged periods all day Equipment operated Teller machine adding machine online computer system printers encoding machine check protector image scanner money order ATM currency counters fax copier telephone drive up communication typewriter paper shredder Dyna recycler Work performed largely pleasant office environment minimal chance personal injury Regular mental visual concentration computer usage required Frequent repetitive work Prolonged standing hours Some walking filing areas phone loan department etc carriage weight lbs Work performed generally business hours Rotate early morning evening Saturday morning shifts employees

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Job description