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    System Administrator - Baltimore, United States - PTECH USA LLC

    PTECH USA LLC
    PTECH USA LLC Baltimore, United States

    2 weeks ago

    Default job background
    Description
    :

    Peterson Technologies

    is seeking a System Administrator to support our Marylandcustomer in the Ft. Meade area.
    This position requires an active DoD Security Clearance

    Job Description:
    Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems.

    Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

    Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process.

    Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

    Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.
    Qualifications

    • Provide support for implementation, troubleshooting and maintenance of IT systems
    • Manage the daily activities of configuration and operation of IT systems
    • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
    • Provide assistance to users in accessing and using IT systems
    • Provide support to IT systems including daytoday operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
    • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
    • Provide support for the escalation and communication of status to agency management and internal customers
    • Optimize system operations and resource utilization, and perform system capacity analysis and planning
    • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
    • Provide indepth experience in troubleshooting IT systems
    • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
    • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

    Requirements:
    Candidate must have Poly date within 7 years.

    Sourcing for an SA2 candidate with the following skills/experience:

    Sec+ certification
    CentOS
    RHEL 7/8
    Ansible
    Shell scripting
    STE/STN compliance exp (McAfee, Nessus, system hardening, IAVA's, etc)

    PKI
    OpenStack (MachineShop)
    Cloud Technologies (HCI, AWS, etc)

    Peterson Technologies will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability.

    Please send your request to HR at - or call

    Peterson Technologies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    #J-18808-Ljbffr
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