Customer Service Representative - Montebello, United States - VSE

Description

SUMMARY:
The Customer Service Representative must formulate positive relationships with customers, while supporting other departments within the company.

Duties & ResponsibilitiesResponsibilities include, but are not limited to:
Communicate with customers by telephone or email to provide information about products or services.
Understand and transmit financial and technical information to internal and external customers.
Keep records of customer interactions or transactions; record details of inquiries, complaints, or comments, as well actions taken.
Formulate and enter accurate and precise work orders.
Establish and maintain a trusting, positive and profitable relationship between the customer(s) and the Company.

Provide support for other departments with accurate and timely information to ensure customer expectations are met in an effective and professional manner.

Prepare, review and present estimates, including different pricing options, detailed letters, and reports.
Other duties as assigned.

Minimum RequirementsBachelors Degree4+ years of relevant/technical work experience ORan additional 3 years of specific work experience in lieu of degree.

Expert level communication and interpersonal skillsProficient using various software, applications, and programs, which including Microsoft Office, Excel, PowerPoint and Word.

Ability to function in a diverse, fast paced service environment, while maintaining a positive and proactive approach to a multitude of issues and challenges.

Reputable communicator through writing and oral actions with customers, peers and management.

Ensure to include Education, years of experience, travel requirementsPreferred RequirementsMasters degree7+ years of customer service work experienceOtherThe selected applicant will be subject to a background check and drug testing.

VSE is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state or local law.

At VSE, we dont just hire employees; we nurture careers and champion well-being.

We understand that our success is driven by the people who make up our incredible team, and thats why were committed to providing a workplace that goes beyond just a job-its a place where you can truly flourish.

When you choose VSE, youre choosing a company that prioritizes YOU.

Let Us Tell You WhyTime Off:
Enjoy Paid Time Off to relax and recharge

Family Support:
We offer Paid Maternity Leave and Paid Bonding Leave, along with access to our Employee Assistance Program, ensuring your familys well-being

Education:
Pursue your educational goals with Tuition Reimbursement for Undergrad, Technical, and Graduate Programs

Financial Security:
We offer a 401(k) and Employee Stock Purchase Plan to secure your financial future

Healthcare:
Your health is essential, and we provide Health, Dental, and Vision Care

Flexible Spending:
Take advantage of HSA, FSA, and Dependent Care plans for added flexibility

Insurance:
We've got you covered with Short-Term and Long-Term disability insurance

Competitive Salaries:
Your hard work is rewarded with competitive salaries.

Ready to be part of a company that values you as much as your skills and expertise?Join VSE and lets take your career to new heights while ensuring your well-being every step of the way.

Come grow with us. Your future begins here. Apply TODAYApply Now#J-18808-Ljbffr