- Guest Rooms: Clean guest rooms thoroughly and efficiently, in accordance with Opal's training and standards.
- Supplies & Amenities: Replenish guest room supplies and amenities in cleaned rooms in accordance with Opal's standards.
- Public Areas: Clean public areas thoroughly, efficiently, and as assigned or required by the supervisor, in accordance with Opal's training and standards.
- Deep clean guest rooms and /or public areas, thoroughly, efficiently and as and when assigned, in accordance with Opal's training and standards.
- Effectively support the control and management of all housekeeping operational expenses including labor, overtime, supplies etc., and seek and suggest cost saving strategies. Participate in controlling daily costs per occupied room (CPOR) for all housekeeping activities.
- Guest Service: Work closely with the housekeeping staff to ensure that the hotel meets/exceeds Opal's and brand standards for guest satisfaction.
- Facilities: Consistently ensure that all areas of the hotel meets/exceeds Opal and Brand quality standards.
- Guest Requests: Satisfy all guest requests in accordance with Opal training and standards.
- Communication: Politely greet and acknowledge all guests and hotel associates as encountered.
- Cleaning: Perform all cleaning functions in a safe and sanitary fashion and without jeopardizing personal, associate or guest health, safety or security.
- Emergency: In case of an emergency, strictly follow Opal's safety and security training and protocol.
- Work Ethic: Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal's Standard Operating Procedures.
- Minimum high school diploma
- 1 year experience in the hospitality industry.
- Willing to work flexible hours
- Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.
- Must wear appropriate uniform as prescribed by Opal's policy.
- Must maintain personal cleanliness
- Strength – with occasional lifting of items up to 50 pounds and/or pushing/pulling heavy objects.
- Have a thorough understanding of all hotel operating procedures.
- Be knowledgeable of room types and standards for supplies.
- Make sure rooms are always at their best and make that room special and memorable for guests.
- Help guests - you'll be happy to help if someone needs a toothbrush or directions for example.
- Keep your supervisor updated on room service progress and alert them to any repairs needed.
- Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
- Be organized - keep on top of supplies and amenities and always try to minimize waste.
- Reunite items with owners – and log any lost and found property.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
- Clean and sanitize guest rooms, replenish supplies and amenities, inspect, and report rooms ready for sale to the front desk all in accordance with Opal's training and standards.
- Inspect rooms routinely with Opal's check list before releasing for sale.
- Open and close rooms as required for maintenance and timely and properly report maintenance requirements.
- Follow all existing and new housekeeping policies and procedures.
- Perform deep cleaning tasks as assigned.
- Maintain public areas clean, attractive, safe and presentable at all times.
- Maintain cleaning supplies and the cleaning cart in a safe, organized and presentable fashion.
- Comply with and honor the housekeeping staff work schedules.
- Follow the company appearance and uniform policy.
- Attend daily huddles and weekly departmental meetings.
- Perform and be accountable for delegated responsibilities and duties.
- Inform the Facilities Manager or supervisor of any unique situations, or unusual developments in housekeeping operations.
- Ensure the prompt and systematic servicing of all guest requests.
- Handle guest complaints effectively.
- Be willing and able to work any shift and fill in when other employees are not able to work their scheduled shift.
- Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates.
- May assist with other duties as assigned – unexpected moments when we have to pull together to get a task done.
- Attention to detail
- Good Communication skills
- Well-groomed and professional appearance
- Willing to take responsibility and accountability
- Willing to work on weekends and holidays if required
- Consistent and congruent.
- Pleasant personality
- Responsive in a timely and caring manner
- Good listener and understanding what the guest wants and needs
- Budgeted minutes per room cleaned (MPRC),
- Cost per occupied room (CPOR)
- Guest Room Attendant Inspection scores.
-
Housekeeper
1 week ago
Healthcare Services Group Wilson, United StatesHealthcare Services Group - JobID: [Room Attendant / Cleaner] As a Housekeeper at Healthcare Services Group, you'll: Perform a variety of tasks, such as dust mopping and damp mopping floors; Clean and sanitize bathrooms including sinks, tubs, floors and commodes; Be responsible f ...
-
Hospital Housekeeper
1 week ago
HHS Wilson, United States** Hospital Housekeeper / Floor Tech - Wilson, NC - 1654** · **Job Category****:** Environmental Services Housekeeping Mgmt **Requisition Number****:** HOSPI05566 Showing 1 location **Job Details** · **Description** · **HHS is seeking Housekeepers and Floor Techs Full-time and ...
-
Assistant Housekeeper
5 days ago
Tru by Hilton Wilson Wilson, United StatesJob Description · Job DescriptionAssistant Housekeeper · Department – Housekeeping · Reports to – Facilities Manager / Executive Housekeeper · What's the job? · As Assistant Housekeeper, you'll support the Executive Housekeeper and assist the Housekeeping Team to perform duties t ...
-
Employee Housekeeping M/F/D
2 weeks ago
Blue Horizon Enterprises Archer Lodge, NC, United States Freelance**Housekeeping Staff (m/f/d) at Archer Lodge, NC**: · **Are you looking for a new challenge?** · At our hotel, you will work in the midst of a unique natural landscape. The privately owned HOTELCAMP REINSEHLEN offers individual, naturally friendly service. Ensuring high guest and ...
-
Housekeeper - FT - 8 AM - 5 PM
1 day ago
Spring Arbor Wilson, United StatesJob Description · Job DescriptionSpring Arbor Senior Living of in Wilson, NC is seeking a hardworking, dependable, detail oriented, and well-groomed Housekeeper for our senior living community. We are looking for someone with the knowledge of safety and sanitary rules and regulat ...
-
housekeeper
1 week ago
Wayne Community College Goldsboro, NC, United StatesName of Position: · Housekeeper · Division: · Operations · Department: · Facilities and Grounds · Applications Accepted Through · May 8, 2024, or Until Filled · Effective Date of Employment: · June 1, 2024 · Length of Employment: · Full-time, 12 months · Salary Range: · $31,200 · ...
-
Housekeeper
3 days ago
N.C. Community College System Goldsboro, United States**Job Location** · Goldsboro, NC · **Benefits** · State of NC Benefits **Minimum Qualifications** · High school diploma or equivalent is required. The Housekeeper must be able to communicate effectively, follow oral and written instructions, and work independently or in a tea ...
-
Housekeeper
1 week ago
WakeMed Cary, NC, United StatesAbout WakeMed: · Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.Formorei ...
-
Housekeeper
1 week ago
Healthcare Services Group Tarboro, United StatesHealthcare Services Group - JobID: [Room Attendant / Cleaner] As a Housekeeper at Healthcare Services Group, you'll: Perform a variety of tasks, such as dust mopping and damp mopping floors; Clean and sanitize bathrooms including sinks, tubs, floors and commodes; Be responsible f ...
-
Housekeeper
4 days ago
WakeMed Cary, NC, United StatesAbout WakeMed: · Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.Formorei ...
-
Housekeeper
4 days ago
Healthcare Services Group Zebulon, United StatesHealthcare Services Group - JobID: [Room Attendant / Cleaner] As a Housekeeper at Healthcare Services Group, you'll: Perform a variety of tasks, such as dust mopping and damp mopping floors; Clean and sanitize bathrooms including sinks, tubs, floors and commodes; Be responsible f ...
-
Housekeeper
2 days ago
Healthcare Services Group Clayton, United StatesHealthcare Services Group - JobID: [Room Attendant / Cleaner] As a Housekeeper at Healthcare Services Group, you'll: Perform a variety of tasks, such as dust mopping and damp mopping floors; Clean and sanitize bathrooms including sinks, tubs, floors and commodes; Be responsible f ...
-
Housekeeping
1 day ago
Best Western Goldsboro, United StatesBest Western - JobID: [Room Attendant / Cleaner] As a Housekeeper at Best Western, you'll: Clean and prepare guest rooms and public areas; Set up cleaning cart with supplies; Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas, and hallways; Wash sho ...
-
Housekeeper
1 week ago
WakeMed Cary, NC, United StatesAbout WakeMed: · Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For mor ...
-
Hotel Housekeeper
1 week ago
Fairfield Inn & Suites Smithfield, United StatesWe're a highly-regarded property in our area looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toiletr ...
-
FT Housekeeper
4 days ago
Johnston Community College Smithfield, United StatesCleans classrooms, bathrooms, offices, break rooms, halls, and other areas by performing the following duties. Knowledge & Responsibilities Essential Duties and Responsibilities include the following:Cleans all areas as assigned including: classr Housekeeper, Hotel · ...
-
Housekeepers Needed
2 weeks ago
WakeMed Cary, NC, United StatesServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.The Environmental Service ...
-
Hotel Housekeeper
2 days ago
Fairfield Inn & Suites Smithfield, United States· We're a highly-regarded property in our area looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toil ...
-
Janitor/Housekeeping
4 days ago
Allegiance Staffing Goldsboro, United StatesJob Description · Job DescriptionGrounds Maintenance and Housekeeping Position · Company Name: Allegiance Staffing Location: Goldsboro Nc Position: Grounds Maintenance and HousekeepingSalary: Starting at $13 per hourJob Type: Full-time · *updated resume required* · Job Descriptio ...
-
Janitor/Housekeeping
1 week ago
Allegiance Staffing Goldsboro, United StatesJob Description · Job DescriptionGrounds Maintenance and Housekeeping Position · Company Name: Allegiance Staffing Location: Goldsboro Nc Position: Grounds Maintenance and HousekeepingSalary: Starting at $13 per hourJob Type: Full-time · *updated resume required* · Job Descriptio ...
Housekeepers - Wilson, United States - Patco Enterprises of Wilson
5 days ago
Description
Job Description
Job DescriptionHousekeeper
Department – Housekeeping
Reports to – Facilities Manager / Housekeeping Supervisor
What's the job?
As a Guest Room Attendant – you'll properly and efficiently perform all housekeeping duties to make sure our rooms and suites are always 'fresh and welcoming' for our guests – creating a haven for them to escape and relax in – or get that last bit of work done. You'll also properly and efficiently perform all cleaning activities of the Hotel's facilities, including routine and deep cleaning of guestrooms, public areas, back of the house and laundry operations.
Your day-to-day
Routine Cleaning
Deep Cleaning
Profit
Quality
Safety & Security
Leadership
Requirements
Specific Responsibilities
Optimum Attributes
Performance Standards
Performance shall be measured by the following:
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Equal Opportunity Employer
