Manager, Customer Experience - Santa Monica, CA

Only for registered members Santa Monica, CA, United States

4 weeks ago

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Job summary

The Walt Disney Company is looking for a proactive and data-driven Customer Experience Manager to lead and elevate the experience of sports and third-party viewers across the Americas region.

Qualifications

  • Bachelors Degree or equivalent experience
  • ,
  • 5+ years in high-volume customer service environments that includes 1+ years people management or operational leadership experience in fast-paced operations
  • ,
  • Expert in capturing and leveraging the Voice of the Customer for actionable insights.

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