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Waukegan

    Food Runner - Waukegan, United States - American Place

    American Place
    American Place Waukegan, United States

    1 week ago

    Default job background
    Description
    A Food Runner is responsible for supporting waitstaff in carrying beverages and meal items to designated tables

    Essential Job Functions:
    • Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.
    • Deliver food orders to a variety of customers in a timely manner.
    • Accurately explain food orders to chefs, with specific attention to allergies and special requests.
    • Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
    • Uphold our food health safety and sanitation principles.
    • Occasionally check on customers to handle any impromptu requests or issues.
    • Remove dirty dishes from the table.
    • Inform management of customer feedback
    • Deliver food orders to customers quickly and accurately
    • Uphold sanitation and food safety principles
    • Bus tables by removing dirty dishes and trash
    • Check in with customers to ensure their experience is satisfactory
    • Relay reports of customer satisfaction to the management and relevant parties
    • Ensure patrons have all the appropriate tableware they need to properly enjoy their food
    • Assist setting up tables before service with appropriate utensils, napkins and decorations
    • Handle various impromptu requests from customers
    EDUCATION and/or EXPERIENCE:

    Preferred:

    Bi-lingual a plus

    CERTIFICATES, LICENSES, REGISTRATIONS:

    Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

    KNOWLEDGE/SKILLS/ABILITIES:


    •Outstanding communication and people skills.


    •Ability to stay professional in a stressful work environment.


    •Superb multitasking skills.
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