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Office Manager - Saint Louis, United States - Clarkson Eyecare
Description
EyeCare Partners is the nation's leading provider of clinically integrated eye care.Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives.
Based in St.Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.
For more information, visitwww.eyecare- .
MANAGEMENT EXPERIENCE IS REQUIRED FOR THIS ROLE
Title:
Office Manager
Company:
Clarkson Eyecare
Location:
Ballwin, MO
Pay:
$20hour,
plus hourly commisisons
Perks:
Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off and Paid Holidays
Competitive Base Pay + Bonus
Optical Education Reimbursement
Paid Maternity Leave
Hours:
Full Time
Monday-Friday 8am-7pm, Saturday 8am-1pm
You will not work all of these hours, but you must have open availability to work any shift within these hours.
Requirements:
Management experience
Experience working in eyecare/optical
High School Diploma or GED Equivalent
Your own reliable transportation
Strong customer service skills
Excitement to learn and grow
Essential Functions:
Manage day-to-day operations of the office, including employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
Lead the staff by guiding them to success through focused support and coaching
Effectively communicate with patients, doctors, staff and various levels of management and corporate staff
Answer inquiries through phone, email, and in person request
An
Office Manager
will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs.
An
Office Manager
is a highly engaged leader that possesses a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.
Responsibilities:
60%
Direct and execute planning, prioritizing and delegation skills to maximize the overall sales and profitability of an individual store location through the effective execution of Total Patient Experience (TPE).
Develop and maintain a good working relationship with doctor/doctors associated with store location and serve as liaison between doctor and store personnel.
Human Resource Management:
Recruitment, selection, training, counseling, and development of Associates to include coaching of KPI scorecard results
Conduct Performance Appraisals and salary administration. Enforcement of corporate policies and procedures. Responsible for all aspects of supervision.
Implement, manage and reinforce (TPE) in an effort to enhance the customers experience to include: prompt greetings, professionalism, selling standards to include the "Quality inspections", exercise judgment in achieving revenue and EBITDA growth.
Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way
20%
Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal
Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined in Accounting SOP, and submit required financial documents accurately and on schedule.
Execute day-to-day operations of the office by ensuring the following is completed: Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office
Other duties as assigned by District Manager
Requirements:
High School Diploma or GED required
Bachelor's Degree in Business Administration, Healthcare Management or a related area of study preferred
Minimum of 2 years of management or industry-related experience required; Optical experience preferred
Favorable result on Background Check
Must have own vehicle and be insured, licensed driver in current state of residence
Minimum Special Certifications or Technical Skills:
Communication, interpersonal and negotiation skills
Ability to read, analyze and interpret insurance forms
Preferred Education and Skills:
Have ABOC or obtained with first 2 years of employment (preferred, not required)
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
HIPPA:
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPPA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures
Physical
Requirements:
Regular bending, lifting, carrying, reaching and stretching
Ability to move throughout the office
Ability to remain standing for long periods of time
Lifting heavy boxes and accessing high shelves
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment:
Work changing schedules to meet business demands
Calculate, manipulate, and interpret numbers/data
Problem solve, reason and resolve issues effectively
Use independent judgment and discretion
Meet customer expectations
Work under stress with interruptions and deadlines
Use computer effectively and view computer screen
Exhibit empathy in all situations
If you need assistance with this application, please contact
Please do not contact the office directly – only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
#ECP
