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Lake Oswego

    Produce Team Member - Lake Oswego, United States - Zupans

    Zupans
    Zupans Lake Oswego, United States

    1 month ago

    Default job background
    Description

    Works with other associates to ensure that all objectives and goals of the department and store, as communicated by the Store Director and Department Manager, are met or exceeded. Provides excellent customer service while serving and selling the highest quality foods. Responsibilities:

    Create an outstanding customer experience through exceptional customer service. Give every customer immediate and undivided attention

    Follow through on all guest questions and requests

    Ensure that food quality, freshness, and presentation meet all company standards

    Keep department supplies filled and maintained

    Rinse and trim produce items

    Prepare special cuts per customers request

    Follow established food safety procedures

    Keep all cases and shelves clean, well stocked and properly rotated

    Organize, stock, and rotate, while continuously checking and insuring freshness and quality of products

    Maintain accurate retail pricing and signage

    Document department transfers, waste and spoilage using appropriate forms

    Sample department products to customers

    Know product availability, preparation, storage, and nutritional aspects

    Be aware of new products and their placement

    Maintain back stock areas and coolers

    Practice safe use of all tools and equipment required by position

    Know and practice proper lifting techniques

    Properly package and wrap products for retail sale

    Practice proper care and maintenance of all equipment

    Help cross-merchandise product with other departments

    Understand why our products are different than conventional stores, and be able to explain to customers

    Accept and process product from receiver

    Answer telephones with proper etiquette when time permits

    Qualifications:

    Excellent customer service skills

    Ability to work well within a team

    Ability to communicate to customers and other associates

    Able to meet physical job requirements

    Must have a passion for food and people

    Must be self-motivated and solution-oriented

    Must be able to obtain a food handlers permit

    Is available for flexible scheduling to meet the needs of the department

    Desire to learn

    Physical Demands:

    Stand for long periods of time

    Interact with a diverse group of individuals

    Lift and/or move a minimum of 15 to 50 pounds

    Work Environment:

    Exposure to temperature variations and wet conditions

    May walk and work on uneven surfaces

    Requires reaching above and below shoulder height

    Some exposure to dust, gas, fumes, and chemicals

    May need to use a ladder or stool to reach product or supplies

    Exposure to continuous background and occasional loud noises

    Walking surfaces are sometimes slick

    Repetitive stretching and lifting required

    Any item over 50 pounds requires a team lift

    Repetitive use of hands with power grasping and fine manipulation

    Use of ladders, box cutters and knives

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