Customer Experience Manager - Malvern
1 month ago

Job summary
This is a hybrid role based in Malvern, PA (3 days in office)The Operations Customer Experience Manager is responsible for aligning and implementing operational strategies, programs,
and initiatives that enhance customer satisfaction,
loyalty,and profitability.
Responsibilities
- Lead or play a critical role in customer-facing operational initiatives.
- Assess,recommend,and implement changes to operational procedures that elevate customer experience.
Job description
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