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Internal Communications Manager - Houston, United States - DM Clinical Research
Description
Job DescriptionJob Description
Internal Communications Manager
The
Internal Communications Manager
is responsible for managing the flow of internal communication that is targeted to staff to update and improve aspects of communications infrastructure, tools, channels, and employee email engagement.
Act as a vision partner, thought leader, and implementer of an overall framework and strategy to build upon the internal communications team
Manage a diverse portfolio of projects, while being responsive to multiple audiences and stakeholders
Manage direct report, including performance feedback, for the internal communications team
Creates, manages, and disseminates content that promotes events, exhibits, awards relevant to team member and DMCR on the organizational level
Serves as the key point of contact for Internal Communications to field inquiries from team members or members of management
Partners closely with other members of management to share information and news
Collaborates on the shaping of a strategic communications calendar of events and happenings
Ensure accurate and precise communication distributed via Internal Communications
Manage multiple projects lead by Internal Communications or projects where Internal Communications is a stakeholder
Communicate effectively with all levels of management, staff and internal constituents and stakeholder
Guide and develop reporting staff with career and performance growth
Work with Senior Manager to provide data related to internal communications and its utilization, effectiveness for Senior & Executive leadership
Work with other departments in Human Resources to assist in branding, surveying and other projects to ensure smooth collaboration within HR and effective communication
Develop initiatives, strategies or technological advancements to increase internal communication
Performs other duties as assigned by management
KNOWLEDGE & EXPERIENCE
Education:
Bachelor's Degree in English, Communications, Business Administration, Education, Public Affairs, Public Administration, or related area, required
Master's Degree in Business, Communications or related field, preferred
Experience:
3+ years of progressively responsible, professional experience in strategic internal communications, including 2 years of lead or
supervisory/project
supervision experience with indirect report experience.
Credentials:
Project Management Professional, preferred
Professional Certified Marketer, preferred
Strategic Communication Management Professional, preferred
Knowledge and Skills:
Communications and writing for accessibility with a general audience
Principles and practices of integrated, strategic communications in large organizations
Public relations and public affairs principles
Internal Marketing principles
Project management principles and practices
Multiple modalities of distributing information, including webpages, emails, and notices
Writing for a general audience in an accessible style;
Developing and managing projects
Preparing a variety of communications materials that can be strategically tailored for a multitude of channels and platforms
Developing and maintaining relationships with internal constituents and clients
Navigating complex situations with multiple agendas
Facilitation of group communications processes
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