- Basic knowledge of company products (labor rates, menu item prices, models, series, options,
- Demonstrate sensitivity toward customers and strong interest in exceeding customers' expectations.
- Is capable of addressing customer hesitation and resistance with patience and empathy.
- Capable of projecting a positive image every time you place or receive a telephone call.
- Works with all departments in the dealership, charts and monitors daily activities.
- Ability to work a flexible schedule, including weekends and evenings.
- Believes that the customer is the most important thing.
- Devotes maximum attention and effort to providing the highest levels of customer service.
- Feels a personal sense of achievement when customers are delighted.
- Understands and anticipates customer needs and works tirelessly to meet them.
- Willing to go above and beyond the call of duty to help customers and resolve their problems.
- Thrives on ensuring that the customer experience is the best it can be.
- Sees customer complaints firstly as opportunities to create customer satisfaction.
- Driven to make sure every customer feels valued.
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Peer Recovery Specialist Needed
4 days ago
Civitas Health Services Richmond, United StatesAre you a dedicated professional passionate about making a real difference? We want YOU to join our dynamic team as a Peer Recovery Specialist. This is your chance to be instrumental in changing lives through Mental Health (MH) and Addiction Recovery and Treatment Services (ARTS) ...
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Heart Havens, Inc. Henrico, United StatesJob Description · Job DescriptionDescription:Heart Havens is seeking two Full-Time Lead Direct Support Professionals (LDSP) to join the team at our Mary Beth Graff home in Eastern Henrico. Are you someone that will embrace our mission of empowerment and share our values of accoun ...
Automotive Service Appointment Coordinator - Henrico, United States - Haley Automotive Group
Description
Job Description
Job DescriptionPOSITION SUMMARY:
CUSTOMER SERVICE ORIENTATION:
The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service.
He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
Monday & Tuesday 9am-6pm, Thursday & Friday 9am-6pm, Saturday 7:30am-2pm