IT Help Desk Manager Milford, Ohio - Wyler

    Wyler
    Wyler Milford

    2 days ago

    $74,587 - $113,978 (USD) per year
    Description

    IT Help Desk Manager

    At Jeff Wyler Corporate office, we are seeking a highly motivated and experienced IT Help Desk Manager to lead our technical support team.

    • Manage the help desk team, including hiring, training, scheduling, and performance evaluations.

    The ideal candidate will have 5+ years of IT support experience with at least 2 years in a supervisory or managerial role. A bachelor's degree in Computer Science Information Technology or a related field is required. Key qualifications include strong knowledge of IT service management (ITSM) tools frameworks excellent problem-solving organizational communication skills familiarity with Windows macOS Active Directory Office 365 remote support tools networking fundamentals.


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