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- JobID: [Guest Service / Concierge] As a Front Desk Representative at Penn National Gaming, you'll: Register and process guests promptly upon arrival and departure, including, but not limited to greeting guests, assigning rooms, and issuing keys; Ensure guest satisfaction by managing the flow of communication at and around the front desk; Perform all guest accounting functions according to established hotel procedure; Receive and process telephone and walk in reservations accurately to ensure guest satisfaction; Maintain records of room availability and guest accounts...
Front Desk Representative - Detroit, United States - Penn National Gaming
