- Generate and deliver accordingly (on-time and on-date) to customers contract and operational forecast using the DFAI application.
- Document and analyze weekly performance of the forecast
- Identify areas for improvements
- Propose and test potential ways to improve customer forecast
- Test and maintain the best possible configuration of the DFAI application
- Adjust the configuration of the DFAI application to ensure that it meets customer commercial plans and needs
- Lead weekly performance reviews of his forecast with the customer
- Participate actively in customer continuous improvement efforts / meetings
- Support the customer - including answering questions about using the application and its configuration
- Become the customer advocate with other SRAI internal team (R&D)
- Become expert on how the customer uses the tool and customer processes
- Provide advice to customers on forecasting best practices
- Ideal candidates will have good technical knowledge covering Tableau / Docker and will be at ease using Linux, Juniper, Python
- Effective Communication skills
- Proven planning and organization skills
- Experience in retail forecasting and replenishment - ideally with some customer relationship management experience as well
- Collaborative work ethic
- Genuine customer focus, passion for improvement and innovation
- Experience of SymphonyAI Retail solutions and / or an understanding of the functionalities of: SymphonyAI Retail GWR / extractor/Stormbase or DFAI would be a huge plus
DFAI Analyst - Atlanta, United States - SymphonyAI
Description
Introduction:
JOIN US SymphonyAI Retail CPG has a new position for a Demand Forecaster with Data Science skills to join its talented team and help customers get the best out of our innovative Demand Forecast AI tool
This role is hybrid role and looking for candidate to reside in Atlanta, GA.
The Demand Forecast Data Scientist helps customers with a state-of-the-art operational forecast that allows customers to optimize their supply chain. This role will be part of a team that works very closely with key stakeholders at the customer (client forecasters) and will help capture future commercial event/information that will provide the best possible forecast using the SymphonyAI Retail DFAI (Demand Forecast AI) solution.
The DFAI Forecaster will advise customers on best practices, will continuously research to improve forecasting process and become a true customer advocate internally when working with internal colleagues to propose application enhancements.
Job Description:What Youll Do:
What You Need:
SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.
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