- Prepares and advises service estimates, sell routine maintenance, repair services and follow-up regarding unsold services and customer inquiries.
- Effectively speaks and advises customers regarding service recommendations for routine maintenance. The Service Advisor helps identify mechanical problems by questioning the customer and/or doing a visual inspection or road test.
- Prepares a repair order showing time and labor estimates for suggested service. The Service Advisor communicates regularly with the technicians to ensure the work is completed in a timely manner.
- Schedules appointments, answers phone calls, and collects funds for services performed. The Service Advisor assists with the coordination of alternate transportation, rental car reservations, shuttle etc.
- Demonstrates extreme attention to detail while advising and consulting with customers. Establishes "promised time." The Service Advisor checks with dispatcher, if necessary.
- Automotive service advisory experience is a MUST; Hyundai expertise is a PLUS.
- Stand, walk, or sit for long periods of time without resting. (Up to 5 hours)
- Good communication skills
- Ability to work well both individually and as part of a team.
- Ability to read and interpret documents, write routine reports and correspondence, speak effectively to employees, managers, and customers.
- Full benefits package including company paid Life Insurance
- 401K / ROTH options plus company matching.
- Competitive pay with immense growth opportunities.
- Onboarding process completed within days of applying
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Service Advisors - Mesquite, United States - Clay Cooley Auto Group
Description
Job Description
Job DescriptionExperienced Service Advisors
The Clay Cooley Automotive Group's journey to success is rooted back 25 years ago to Clay's early experiences in DFW's automotive industry. As a premier dealer group, we continue to provide the best buying experience and we need YOU to accompany us and join our growing successful family
Clay Cooley Hyundai of Mesquite is looking to add qualified, enthusiastic, and experienced Service Advisors with a great work ethic to join our rapidly expanding Service Center. These individuals will greet customers, listen to descriptive issues and service needs, and provide estimated cost analysis of automotive repairs and routine maintenance.
If you've got the horsepower to join a fast-paced environment and the ability to hit high standards, then apply today
Job Duties:
Job Requirements:
Job Benefits:
Job Type:
Full-time
We are an Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the United States. Applicants must have a valid driver's license and must complete the pre-employment screening.
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