-
Triage Specialist
2 weeks ago
Russell Tobin San Francisco, United StatesJob Description · Job DescriptionRussell Tobin & Associates is currently seeking a Triage Specialist to work for our client in the tech industry. Apply now for consideration · Contract: 6 Months · Location: Remote within US (PST preferred) · Pay Range: $38-43/hour DOE · Overview: ...
-
Triage Specialist
1 week ago
EVICTION DEFENSE COLLABORATIVE San Francisco, United StatesDepartment/ProgramClinicJob TitleTriage SpecialistReports ToClinic Supervisor and Program Coordinator**Job purpose** · The EDC Triage Specialist is the first point of contact for clients coming to EDC for eviction services. The Triage Specialist will manage the clients who arrive ...
-
Travel Speech Language Pathologist
1 week ago
Triage San Francisco, United StatesTriage is seeking an experienced Speech Language Pathologist for an exciting Travel Allied job in San Francisco, CA. Shift: Inquire Start Date: 06/17/2024 Duration: 13 weeks Pay: $ / Week Travel Speech Therapist/SLP | San Francisco, CA · Travel Rehab: Speech Language Pathology S ...
-
Travel Nurse
1 week ago
Triage San Francisco, United StatesTriage is seeking an experienced Wound Care Registered Nurse for an exciting Travel Nursing job in San Francisco, CA. Shift: Inquire Start Date: 07/09/2024 Duration: 24 weeks Pay: $ / Week Travel Wound Care RN | San Francisco, CA · Travel Nursing: Wound Care San Francisco · Loca ...
-
Travel Nurse
1 week ago
Triage San Francisco, United StatesTriage is seeking an experienced Post Anesthesia Care Unit Registered Nurse for an exciting Travel Nursing job in San Francisco, CA. Shift: Inquire Start Date: 07/01/2024 Duration: 13 weeks Travel PACU RN | San Francisco, CA · Travel Nursing: Post Anesthesia Care Unit San Franci ...
-
Travel Nurse
3 weeks ago
Triage San Francisco, United StatesTriage is seeking an experienced Wound Care Registered Nurse for an exciting Travel Nursing job in San Francisco, CA. Shift: Inquire Start Date: 07/09/2024 Duration: 26 weeks Pay: $ / Week Travel Wound Care RN | San Francisco, CA · Travel Nursing: Wound Care San Francisco · Loca ...
-
Front Desk Reception, 32698126
1 week ago
Cypress HCM San Francisco, United StatesOverview: · You're an excellent communicator, comfortable interacting with all levels of employees, management, and third-party vendors. You are detail-focused, have impeccable judgment. You always lead with "yes" but are comfortable saying "no" to requests that don't fit team / ...
-
senior payroll tax analyst
4 weeks ago
Robert Bosch Group San Francisco, United StatesLegal Entity: Robert Bosch Service Solutions - Costa Rica Sociedad AnonimaCompany Description · Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Thing ...
-
Technical Program Manager, Human Data
6 days ago
OpenAI San Francisco, United States Full timeAbout the Team · The Human Data team is focused on empowering AI teachers to train OpenAI's models to solve complex problems in order to provide value to humanity. We believe that highly skilled AI teachers are the key to unlocking the potential of our models to be as accurate a ...
-
Head of Product Operations
4 days ago
Notion San Francisco, United StatesHead of Product Operations · New York, NY or San Francisco, California · About Us: · We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful ...
-
Order Processing Specialist
1 week ago
Sotera Health LLC West Valley City, United StatesResponsible for triage and delivery of samples to designated lab areas. Ensures proper sorting, handling and storage of samples. Verifies, logs in, and documents all required information is provided and correct. Documents discrepancies. Assembles dat Processing Specialist, Proces ...
-
Emergency Medicine job in TN
1 week ago
PX3 Medical San Francisco, United States PermanentEmergency Medicine Physician · This is an open opportunity for an Emergency Medicine Physician to work in a Clinical setting at an area hospital in Northeastern TN. · Summary and Highlights: · Performs triage on incoming patients to become part of the ER s current load · Overse ...
-
Pediatric Emergency Medicine Physician Assistant
2 weeks ago
Inspire Healthcare San Francisco, United States PermanentEstablished in 1997, and now includes more than 150 pediatric subspecialist physicians and practicing in numerous locations. They provide care for premature infants, newborns, children, adolescents and young adults with congenital, acquired and acute conditions. · The Emergency ...
-
IT Support Specialist
6 days ago
VOLT TEMPORARY SERVICES West Valley City, United StatesVolt is immediately hiring an IT Support Specialist, *for a Remote* opportunity with client located in * Bellevue, WA. * · Seeking a highly capable and motivated support specialist to help support our internally-developed/internally-used specialized business software. This softw ...
-
General/Adult Psychiatry job in CO
2 weeks ago
Enterprise Medical Recruiting San Francisco, United States PermanentWe invite psychiatrists to join a team of dedicated professionals committed to quality care. This is a rapidly growing Denver-based physician-owned practice with a solid reputation.? · We have openings in Denver, Loveland, Greeley, Colorado Springs, Pueblo, and Canyon City. · Pra ...
-
Senior IT Specialist
3 weeks ago
Peregrine Technologies San Francisco, United StatesThe Senior Information Technology Specialist Role · As the first of its kind, the IT Specialist role is essential to our internal operational workflow. This role will ensure operational excellence and security of our technology infrastructure, including hardware, software, networ ...
-
Enterprise Medical Recruiting San Francisco, United States PermanentAn integrated healthcare system in Central Washington has two open positions for Family Nurse Practitioners to join their practice outside of Moses Lake. · Featured Benefits · Yearly salary ranging between $ $74.76 per hour based on experience · Signing bonus, matching 401k, life ...
-
Mobile Device Payments Test Manager
3 hours ago
US Tech Solutions San Francisco, United StatesJob Description: · Client's Wallet gives you fast, secure access to your everyday essentials. Take the train, tap to pay in stores, and more with your digital wallet. We're a fast-growing product that requires excellence program and project management work to ensure we deliver, w ...
-
IT Support Specialist
4 days ago
Tradeshift San Francisco, United States**IT Support Specialist** · San Francisco, CA, USA · Full-time · Department: IT · **Company Description** · Tradeshift is a unicorn in the fintech industry. We are disrupting a typically stagnant environment by connecting companies of all sizes and providing them with the pl ...
-
Lower School Counselor
1 day ago
San Francisco Friends San Francisco, United StatesTitle of position: Lower School Counselor (grades K-4) · Job Class: Full-time, exempt, academic year · Reports to: Director of Student Learning Services · Pay range: $2,843.75 to $5,975.70 semi-monthly ($68,250 to $143,417 if annualized) (placement on scale based on relevant t ...
Intake and Triage Specialist - San Francisco, United States - LeadStack Inc.
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Details:
LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce.
As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.
Job Title:
Triage & Intake Center (TIC) Specialist
Location:
Remote (candidates
must be local - first 3-5 days onsite for training and equipment pickup) San Francisco, CA
Pay rate: $28.56/hr
Duration:
3 months +
Shift: M-F 8:30 AM - 5:00 PM PST
REMOTEFirst 3-5 days onsite for training & equipment pick up (CA Experience in a high-volume call center required. Experience with Epic, RL Solutions and Cisco Soft phone desired. Excellent active listening skills and strong abilities to hear key components of patient feedback in order to effectively triage complaints and/or grievances. Excellent customer service and communication/interpersonal skills, both over the telephone, email and
The Triage & Intake Center (TIC) Specialist is responsible for representing Patient Relations as the public face of the Department and works closely with administrative leadership, and complaint/grievance Mediation & Support Specialists.
The TIC Specialist provides support to all callers, inputs callers' feedback details into RL Solutions database, triages cases to Mediation & Support (M&S) Specialists or handles simple cases independently.
In addition, the TIC Specialist deescalates callers when required, uses judgment to transfer calls requiring immediate escalation, and supports team members through stressful interactions with patients.
The TIC Specialist adheres to client House and Telephone Standards and is sentivie to the needs of patients, staff and providers at all times.
The TIC Specialist is a team player who works closely with others and is flexible in dealing with the changing priorities of a very busy department.
They are a self-reliant individual who synthesizes their knowledge of department and Health operations in order to problem-solve, prioritize and facilitate complex transactions in the course of their daily activities.
This position requires significant maturity and poise and makes a difference for patients and families in all Health settings, inpatient, outpatient, and ancillary, by ensuring the smooth intake of patient feedback, including complex complaints and grievances, as well as compliments, requests for assistance, and staff and physician consultation requests.
The TIC Specialist upholds Patient Rights and Complaint and Grievance Policy by remaining neutral, courteous, and professional.This position reports to a Manager of Patient Relations and is responsible for representing the department to internal and external customers.
Provides day-to-day functional support to call center agents, and guidance to patients seeking Patient Relations' services.This position may be involved in orienting and training new staff, providing input for implementation of new protocols for TIC.
Excellent interpersonal communication skills are necessary. The TIC Specialist must model PRIDE values at all times, as well as demonstrate active listening, non-judgmental responses to patient and family complaints, de-escalation techniques, and have the ability to handle and find compassion and empathy for patients and others who are suffering from complex medical situations, including those with mental health concerns.
Respects Patient Rights and privacy. Assists with database and phone systems which are vital to supporting the department and the Medical Center. Supports all functions of the TIC within the fast-paced department of Patient Relations. Role models excellent interpersonal communication, mediation, conflict management, and problem solving skills with a focus on teamwork and collaboration in order to reach the goal of maximum patient/family and staff satisfaction.
Identifies, initiates, and participates in appropriate improvement activities.
To know more about current opportunities at LeadStack, please visit us at
I can be reached on
Thank you for taking a look at this job opportunity. If it's not a right match, we'd appreciate a referral.
Take care and I hope you have a great day
Best,
Nazmi Fatima Lead Recruiter C D A. 611 Gateway Blvd, Ste 120
South San Francisco, CA 94080 W.