General Manager/Product Manager - Palm Beach Gardens - National Dentex

    National Dentex
    National Dentex Palm Beach Gardens

    1 day ago

    $1,200,000 - $1,500,000 (USD) per year
    Description

    General Manager/Product Manager

    Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity for a General Manager/Product Manager. This is a remote position.

    The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time.

    This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement

    Primary Responsibilities and Essential Functions of the Position:

    Product Strategy & Market Awareness

    • Own the product strategy, roadmap, portfolio positioning, and feature prioritization for the dental scanner program.
    • Maintain deep awareness of competitive and technology developments in digital scanners and dental CAD/CAM ecosystems.
    • Partner with IT and Product Innovation teams to evaluate emerging scanner technologies and integrate technical insights into product planning.

    Cross-Functional Leadership & Collaboration

    • Lead a cross-functional team across product, engineering, customer support, procurement and operations to bring new scanners to market.
    • Work closely with Salesnot as a manager of Salesto align on adoption goals, product positioning, customer feedback, and field execution.
    • Partner with the Education/Training team to build robust training pathways that accelerate dentist scanner onboarding and long-term usage.

    Customer Adoption & Experience

    • Ensure rapid and successful deployment and adoption of digital scanners by dentists through well-planned onboarding, support, and user education programs.
    • Work with marketing and education teams to develop learning modules, clinical workflows, tutorials, and best practices.
    • Conduct voice-of-customer activities, site visits, and pilot programs to refine the product and improve user satisfaction.

    Program Management & Execution

    • Manage the full lifecycle of the scanner program from concept through launch, including hardware, software, and integration components.
    • Oversee timelines, budgets, vendor relationships, and cross-functional execution.
    • Ensure high quality, regulatory compliance (where applicable), and readiness for scalable rollout.
    • Enforce stringent discipline in customer selection to maximize the opportunity while minimizing risks.

    Business Ownership

    • Support go-to-market planning, positioning, value proposition development, competitive messaging, and pricing recommendations.
    • Track product performance, usage metrics, and customer feedback to inform ongoing product improvements.
    • Represent the program to executive leadership with clear reporting on progress, risks, and growth opportunities.

    Skills and Abilities Required:

    Industry & Technical Background

    • 510+ years of product management, program management, or related leadership experience in:
      • Dental technology, digital dentistry, or dental CAD/CAM
      • 3D scanning (structured light, laser, imaging devices)
      • Medical device hardware and software development
    • Understanding of dental workflows, digital impressions, lab manufacturing, or scanning technologies strongly preferred.

    Leadership & Execution

    • Proven ability to lead cross-functional teams (engineering, IT, education/training, marketing, operations).
    • Experience launching hardware + software products, ideally with customer training components.
    • Demonstrated ability to build programs from the ground up and drive adoption in clinical or professional environments.

    Business & Collaboration Skills

    • Strong communicator who builds alignment with Sales and Operations teams.
    • Experience developing product roadmaps, conducting market assessments, and monitoring competitive and technology landscapes.
    • Solid financial and analytical skills, including budgeting, forecasting, and performance measurement.

    Personal Attributes

    • Self-starter with entrepreneurial mindset and strong sense of ownership.
    • Strategic thinker with exceptional execution discipline.
    • Customer-first mindset with passion for enabling clinician success.
    • Able to thrive in a fast-paced, high-growth environment.

    Minimum Education and Experience Required:

    • Bachelor's degree in engineering, product design, business, or a related field required.
    • Master's degree (MBA or technical discipline) preferred.

    Travel Requirements:

    • Up to 20% travel required for this role

    Hazardous Materials or Equipment Used:

    • All office equipment.

    Physical Requirements:

    • Regularly required to sit, stand, walk, and/or reach.
    • Perform tasks at workstations-standing and sitting for extended periods of time.
    • May be required to lift, push, pull, or move up to 25 pounds.
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