Technical Support Manager - Carlsbad, CA
1 month ago

Job summary
This position is for a Technical Support Manager to oversee both onsite and remote team members, driving excellence in customer service and technical operations.Qualifications
- Bachelor's degree in a relevant field or equivalent experience.
- 5+ years supporting PC hardware/software, LAN/WAN networks, and related products.
- 5+ years managing process improvement, case management, and customer relations in a service center or similar environment.
Job description
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