Customer Experience Technical Specialist - Knoxville

Only for registered members Knoxville, United States

5 days ago

Default job background
Full time

Job summary

The Customer Experience and Technical Specialist is a knowledgeable product specialist with three core areas of responsibility – supporting product and engineering teams to resolve any technical issues with EVT/DVT/PVT samples so they are ready for customer and partner evaluation; managing and monitoring all demo pool inventory (including non-inventory items, data, tech stack), used for tradeshows and events (inventory management, hardware staging/testing, firmware updates, software installation/configuration,
etc.);
and supporting Customer Care teams to ensure sales demo products are ready for customer and partner evaluation.
  • Manage and monitor all demo pool inventory (including non-inventory items)
  • Support event stakeholders
  • Evaluate customer solutions

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