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    Assistant Restaurant Manager - Newark, United States - Master Concessionair

    Master Concessionair
    Master Concessionair Newark, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Compensation: $50,000 +

    Location: Newark Liberty International Airport

    Salary + Quarterly Bonus

    Benefits: Health, Dental, Vision, 401K Matching, Vacation, and more.......

    Responsibilities:

    • Adhere to all MCA/Brand operating procedures and ensure that they are adhered to by all shift supervisors and employees
    • Attend and contribute to management meetings as required
    • Schedule and Lead Pre-shift/Post-shift meetings on a regular basis and post communications to staff
    • Ensure that all supervisor/employee duties and assignments are performed and completed in a timely manner
    • Record deliveries; receive and reconcile inventories with purchase orders
    • Work to ensure all food/beverages/bakery are in stock, the correct items are displayed on all counters and inside display coolers, and all perishable items are stored at the correct temperatures prior to serving
    • Complete daily reporting to accurately reflect any MCA/Brand procedures & documentation
    • Suggest and implement strategies that can lead to increased revenue
    • Ensure all cash payments are received, recorded and a receipt is provided to the customer
    • Ensure that an end-of-night report is completed to ensure the correct recording of all transactions
    • Ensure that all cash items are balanced and accounted for daily
    • Ensure cash handling of register, deposits, and safe
    • Ensure the restaurant, market, and bar are always kept to a high level of cleanliness
    • Ensure that all waste, transfers to other locations, promotional stock, breakages, and spillages are documented
    • Monitor and ensure orientation, training, development, and performance management of supervisors and crew
    • Assist staff when required during busy periods
    • Complete a weekly staff schedule; ensure fair distribution of hours to all staff; use most cost-effective staffing schedules; adhere to staffing budget
    • Assess employee/supervisor strengths and career development
    • Ensure that all staff are punctual and attired correctly
    • Meet with problem performers regularly and discuss/document areas of improvement
    • Record any accidents/injuries/illnesses that occur, no matter how minor, by using the appropriate accident reporting procedures
    • Ensure that menu briefings and quizzes are carried out regularly with all staff
    • Work closely, and communicate with the GM to always ensure a smooth operation
    • Ensure all work is carried out in compliance with Health & Safety regulations
    • Communicate staff performance issues, training, and development needs to GM on a regular basis
    • Maintain a high level of service for all guests
    • Deal with complaints in an efficient and courteous manner
    • Communicate any service/guest issues to the GM
    • Perform any other duties as directed by the GM
    • Maintains total accountability including labor costs, budgets, and projections
    • Maintains food and beverage costs per budgetary standards
    • FOH/BOH repair, light bulb replacement, general organization, and cleanliness
    • Perform safety inspections and document results and shortfalls

    · Responsible for ensuring all storerooms and loading areas are clean and always organized

    Qualifications

    · Minimum 2 years of supervisory/assistant manager experience, preferably full-service restaurants

    · Knowledge of marketing techniques and impact on business results

    · Experience in guest relations, negotiations, and complaint handling

    · Excellent verbal and written communication skills

    · Commitment to service of customers, staff, co-workers, and management

    · Demonstrated leadership ability; ability to lead by example

    · High integrity and honesty

    · High Work Ethic, passion, and commitment

    · Ability to work full-time hours to manage the operation, including weekdays, weekends, and holidays

    · Demonstrated coaching and development skills

    · Ability to train and delegate

    · Follow through and dependability

    · Adherence and modeling of all MCA policies and procedures

    · Knowledge and commitment to safety and food sanitation

    · Health Department approved Food Handler Manager Certification

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