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Natick

    Banker - Natick, MA, United States - Middlesex Savings Bank

    Middlesex Savings Bank
    Middlesex Savings Bank Natick, MA, United States

    1 day ago

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    Description

    It is the responsibility of the Banker II to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission.

    They accomplish this by focusing on the customer experience, operational excellence, achievement of performance goals, solid decision making, and a commitment to the success of the Bank and of their team.

    In addition, they are proficient with basic trust accounts, powers of attorney, basic IRAs, foreign wires, safe deposit box opening and basic consumer and real estate lending products, among other technical and people skills.

    Operational Excellence - Ensures quality and accuracy of work.

    The Banker II possesses a firm understanding of the Bank's digital products, as well as our other products and services, and demonstrates sound technical knowledge.

    Performs all duties in accordance with prescribed compliance, security and risk protocols. Maintains proficiency in regulatory compliance. Complies with all Bank policies including those pertaining to confidentiality, email, and others.
    Supports the branch supervisors in implementing Bank policies, procedures and initiatives and creating a positive work environment.
    Supports branch, division and the Bank's strategic goals.
    Decision Making - Understands and complies with Bank policies and procedures. Is aware of potential risks and alerts branch supervisors as appropriate. Makes decisions dependably and consistently in alignment with the values and standards of the Bank. Recognizes warning signs of fraud and escalates appropriately.
    Work Experience

    1-2 years Banker or similar customer service-related experience within banking is Required

    Must possess at least intermediate technology skills, including knowledge of Microsoft Office.
    Must be able to work extended and weekend hours.
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