Management Consultant - Washington, DC, United States - Quality Support Inc.

Description

QSI is seeking a Management Consultant who will provide support to high-level Government staff
The Consultant may be tasked with monitoring and delegating work to personnel or a team, as well as leading special projects
Depending on Government needs, the consultant may be required to be a Subject Matter Expert (SME)
The Management Consultant is expected to perform all duties assigned, which may include but are not limited to other tasks

Office of Information Management and Liaison (CA/VO/I):

• Provides guidance and coordinates Visa Office policy on use and development of consular automated systems, internal and interagency visa data sharing, use of lookout data, biometrics and maintaining visa content on the classified web.
• Maintains liaison concerned with the transfer of visa information, including visa applications, immigrant and nonimmigrant visa data and other Visa Office records and represents the Department of State in visa data sharing arrangements with other federal agencies.
• Establishes policies regarding the content and use of the Consular Lookout and Support System (CLASS) and the classified consular website; this includes the content and use of data exchanged between CLASS and other federal agencies.
• Coordinates with the Office of Consular Systems and Technology (CA/CST) on the development, maintenance, operation and replacement of the consular systems supporting visa work and serves as a contact point for queries from other agencies regarding visa data and systems.
• Manages access to the visa portion of the Consular Consolidated Database CCD and CCD data sharing with internal and external partners, particularly as it affects border and national security.
• Maintains and controls access to the CA/VO's centralized files and records pertaining to visa and other immigration matters, stored at CA/VO headquarters and off-site; coordinates records management, under the VO/I Director, with other components of CA/VO and the Department

Location Washington, D.C
Level/Salary Range Starting $130K HR Contact Subrina Miles Job Category Non-Exempt Security Clearance Required Top Secret/SCI Position Type Full-time Duties/Requirements/Qualifications The incumbent must have experience as a consular officer using visa-related consular systems including IVO, NIV, INK, and the Consular Consolidated Database (CCD)

The incumbent must also:

• Effectively and diplomatically interface with all interlocutors;
• Demonstrate excellent customer service, written, and oral communications skills;
• Ability to work independently and/or as a member of the team to effectively interact with personnel at all levels;
• The incumbent must have experience creating, storing, and updating documents with the full suite of Microsoft Office products: Word, PowerPoint, SharePoint, Excel, Teams, and Outlook ; and
• The incumbent must have strong organizational skills, accurate and strict attention to detail, be able to visually display information clearly to a broad audience, and have good electronic filing and file retrieval skills

The Management Consultant provides support to the high-level Government staff and may be assigned to monitor and delegate work to personnel or team and lead special projects
Depending on Government needs may be required to be a Subject Matter Expert (SME)
The Management Consultant may perform all duties required including, but not limited to, the following:

• Serve as a key advisor to VO/I management on immigrant visa systems-related issues, including the development of software and programs related to visa adjudications and processing;
• Serve as a liaison between VO and Consular Systems and Technology (CA/CST) by coordinating priorities, monitoring visa systems development, and ensure that system updates and new systems deliver the greatest possible functionality for end-users;
• Coordinate outages, facilitate Ticket Approvals, attend and contribute to Program Increment Planning, track projects, and review and edit Knowledgebase articles;
• Coordinate with VO's Domestic Operations Division on issues of technical support, including support for the National Visa Center and Kentucky Consular Center;
• Advise CA, VO, and other government agencies;
• Be self-motivated, proposing innovative solutions and projects to achieve VO/I's desired goals; and
• Assist with other duties as assigned

Education / Experience Required

• Bachelor's Degree;
• At least 15 years of consular experience, including experience adjudicating and processing immigrant and nonimmigrant visas;

Proficiency with software, including:
Word, PowerPoint, Excel, Outlook and SharePoint.

• Ability to use Department information technology software that pertains to the work of visa processing;
• At least three (3) years of experience working with consular software applications and systems including the Consular Consolidated Database and the Consular Electronic Application Center;
• At least three (3) years of experience liaising with VO and CST;
• Experience in obtaining proper clearances within VO; and
• Experience working with the interagency on visa and immigration policy.