- Ability to handle high volume workload and stressful environment
- Strong ability to multi-task and prioritize workload
- Ability to engage patients/customers in a calm, respectful manner; regardless of tone or attitude of patient/customer via telephone
- Demonstrated attention to detail with minimal error
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Department/Unit: · Patient Engagement Center · Work Shift: · Day (United States of America) · Salary Range: · $40, $52,643.64 · The Pre-Service Representative I is responsible for the initial touchpoint of our patient population to provide an exceptional patient experience with a ...
Albany $35,000 - $65,000 (USD) per year1 day ago
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The Pre-Service Representative I is responsible for providing an exceptional patient experience by assisting in scheduling services. · Use eligibility application to invoke request to verify insurance eligibility. · Interpret response and capture appropriate health insurance info ...
Albany $40,495 - $52,643 (USD)3 weeks ago
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Department/Unit: · AMHS - Rev Cycle Development Training and QualityWork Shift: · Per Diem (United States of America)Salary Range: · $40, $52,643.64Salary Range: $ $23.79 · The Pre-Service Representative I is responsible for the initial touchpoint of our patient population to pro ...
City of Rensselaer $18 - $23.79 (USD) Part time2 days ago
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The Pre-Service Representative I provides an exceptional patient experience by assisting in scheduling services for our Hospital and Practice. This requires ability to work in a high-volume environment with understanding of complex scheduling needs of patients. The position invol ...
Town of Colonie $40,495 - $52,643 (USD) Full time1 month ago
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The Pre-Service Representative role at Albany Medical Center involves coordinating patient appointment scheduling, interacting with diverse patients, utilizing electronic medical records, and providing excellent customer service skills. · ...
Town of Colonie $40,495 - $52,643 (USD) Full time1 month ago
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· ...
Albany, NY1 month ago
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Department/Unit · Patient Engagement Center · Work Shift · Day (United States of America) · Salary Range · $40, $52,643.64 · Salary Range: $ $24.79 · The Patient Engagement Liaison is the FIRST contact to Albany Med via telephone, thus first touchpoint in our Patient's Experience ...
Albany $19 - $24.79 (USD)4 days ago
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Department/Unit: · Patient Engagement Center · Work Shift: · Day (United States of America) · Salary Range: · $40, $52,643.64 · Salary Range: $ $24.79 · The Patient Engagement Liaison is the FIRST contact to Albany Med via telephone, thus first touchpoint in our Patient's Experie ...
Albany $35,000 - $65,000 (USD) per year1 day ago
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The Patient Engagement Liaison is the FIRST contact to Albany Med via telephone, thus first touchpoint in our Patient's Experience. · This role requires high degree of concentration, information retention, · high volume workflow and quick turnaround time of telephone call and fax ...
Albany, NY1 month ago
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The Patient Engagement Liaison is the FIRST contact to Albany Med via telephone, · engaging the caller in a Compassionate and Respectful manner; · ensuring our patients and provider requests for services are triaged expeditiously · and accurately to need.Patient engagement experi ...
Town of Colonie $40,495 - $52,643 (USD) Full time1 month ago
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Department/Unit: · Patient Engagement Center · Work Shift: · Day (United States of America) · Salary Range: · $40, $52,643.64 · The Pre-Service Representative I is responsible for the initial touchpoint of our patient population to provide an exceptional patient experience with a ...
Catskill $40,495 - $52,643 (USD)3 days ago
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The Pre-Service Representative I provides an exceptional patient experience by assisting in scheduling services for our Hospital and Practice. · This requires ability to work in a high-volume environment understanding complex scheduling needs of patients in an empathetic manner., ...
Catskill $40,495 - $52,643 (USD)3 weeks ago
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The Pre Service Representative I is responsible for providing an exceptional patient experience by assisting in scheduling services for our Hospital and Practice. This requires ability to work in a high volume fast paced environment understanding complex scheduling needs of our p ...
Catskill $40,495 - $52,643 (USD)3 weeks ago
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St. Mary's Healthcare has been providing high-quality, compassionate healthcare to the people of Montgomery and Fulton counties since 1903. · ...
Amsterdam, NY1 month ago
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The Coordinator, Pre-Service provides oversight & support of the workflow & functions in accordance with level of experience, education & standards. This includes delegating to others, participating in process improvement of policies & procedures, and maintaining efficient operat ...
Albany $21.20 - $28.55 (USD)1 month ago
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The Pre-Service Representative is the FIRST contact to Albany Med via telephone, thus first touchpoint in our Patient's Experience. This first impression must be received in a Compassionate and Respectful manner; engaging the caller in a professional manner. · BenefitsAlbany Medi ...
Town of Colonie $40,495 - $52,643 (USD) Full time1 month ago
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The Pre-Service Representative is the FIRST contact to Albany Med via telephone. This first impression must be received in a Compassionate and Respectful manner; engaging the caller in a professional manner. · The critical role of the Patient Engagement Liaison is to ensure our p ...
Albany, NY1 month ago
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The Coordinator is responsible for overseeing the workflow and functions of a department or team. They provide support to staff members and assume an expanded role with increased responsibility. · - High school graduate or equivalent. · - Minimum three years' experience in patien ...
Albany $21.20 - $30.75 (USD) Full time1 month ago
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Provides oversight and support of the workflow and functions in accordance with level of experience, education and standards. Assumes an expanded role and increased responsibility including delegating to others. · ...
Albany, NY1 month ago
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The Patient Engagement Liaison is the first contact to Albany Med via telephone. · The critical role of the Patient Engagement Liaison is to ensure our patients and provider requests for services are triaged expeditiously and accurately to need.Ability to handle high volume workl ...
Catskill $40,495 - $52,643 (USD)3 weeks ago
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+ Coordinate radiology imaging services + Review referrals for completeness + Collaborate with clinical teams + Provide patients with clear information regarding preparations · The Pre-Service Representative plays a vital role in coordinating radiology services at Albany Medical ...
Town of Colonie2 weeks ago
Pre-Service Representative I - Albany - Albany Medical Center
Description
Department/Unit:
Patient Engagement Center
Work Shift:
Day (United States of America)
Salary Range:
$40, $52,643.64
Salary Range: $ $23.79
The Patient Engagement Liaison is the FIRST contact to Albany Med via telephone, thus first touchpoint in our Patient's Experience. This first impression must be received in a Compassionate and Respectful manner; engaging the caller in a professional manner. The critical role of the Patient Engagement Liaison is to ensure our patients and provider requests for services are triaged expeditiously and accurately to need. Additionally, receive information from patients and providers, via telephone and fax, and review and assess how to manage the incoming information. The position requires high degree of concentration, information retention, high volume workflow and quick turnaround time of telephone call and fax information.
Responsibilities:
Thank you for your interest in Albany Medical Center
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
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Pre-Service Representative
Only for registered members Albany
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Pre-Service Representative
Only for registered members Albany
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Pre-Service Representative
Part time Only for registered members City of Rensselaer
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Pre-Service Representative
Full time Only for registered members Town of Colonie
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Pre-Service Representative
Full time Only for registered members Town of Colonie
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Pre-Service Representative
Only for registered members Albany, NY
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Pre-Service Representative I
Only for registered members Albany
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Pre-Service Representative I
Only for registered members Albany
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Pre-Service Representative I
Only for registered members Albany, NY
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Pre-Service Representative I
Full time Only for registered members Town of Colonie
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Pre-Service Representative
Only for registered members Catskill
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Pre-Service Representative
Only for registered members Catskill
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Pre-Service Representative
Only for registered members Catskill
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Pre-Service Representative
Only for registered members Amsterdam, NY
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Coordinator, Pre-Service
Only for registered members Albany
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Pre-Service Specialist
Full time Only for registered members Town of Colonie
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Pre-Service Specialist
Only for registered members Albany, NY
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Coordinator, Pre-Service
Full time Only for registered members Albany
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Coordinator, Pre-Service
Only for registered members Albany, NY
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Pre-Service Representative I
Only for registered members Catskill
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Pre-Service Rep
Only for registered members Town of Colonie