Assistant Store Manager - Costa Mesa - Ami Paris

    Ami Paris
    Ami Paris Costa Mesa

    1 day ago

    Description
    Reporting to the Store Manager, the Assistant Store Manager of AMI PARIS South Coast Plaza will ensure the store is running efficiently. Alongside with his/her team, the Assistant Store Manager will drive sales and the performance of the store, while continually creating an engaging client experience.
    The Assistant Store Manager responsibilities include:

    OPERATIONS MANAGEMENT

    The Assistant Store Manager will aid the Store Manager in the day-to-day responsibilities. In the absence of the Store Manager, the Assistant Store Manager will be responsible for the smooth running of the store and any operational duties.
    • Manages reception of the goods and ensure they are correctly validated in the systems.
    • Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises...
    • Follows-up & manages inventory (rotating inventories, management of cash register and stock errors, etc.)
    • Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.
    TEAM MANAGEMENT

    The Assistant Store Manager's mission is to drive sales while fostering a dynamic environment driven by excellent customer service.
    • Supports team to achieve individual and team sales targets.
    • Participates in the recruitment of new team members.
    • Bringing the team together by representing and transmitting the AMI culture.
    • Continually share with the team products and brand knowledge.
    • Ensures the development of team members' skills and sales techniques.
    CUSTOMER RELATIONS
    • You will engage with customers in offering them a unique experience and assisting them in exploring the world of AMI.
    • Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood
    • Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
    • Introduce new customers to the brand and focus on developing long-term relationships.
    DRIVING SALES

    The Store Manager's mission is to drive sales while creating a dynamic environment with excellent customer service:
    • Supports team to achieve individual and team sales targets.
    • Monitors and optimizes the Key Performance Indicators of the store and team (Conversion rate, Units Per Transaction, Average Transaction Value, etc.).
    • Sees business opportunity and possible challenges to help initiate changes and improve the business.
      • Minimum of 2 years of luxury management experience
      • Team player with a strong sense of team leadership to deliver results beyond expectations.
      • Detail oriented, operationally sound.
      • Excellent customer service skills and strong ability to foster a customer-service spirit in store.
      • Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.
      • A second language preferred
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