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    • Night Audit/Overnight Front Office Supervisor - Isle of Palms - Wild Dunes Resort

    Wild Dunes Resort
    Wild Dunes Resort Isle of Palms

    3 weeks ago

    Default job background
    Description

    Position Overview

    In this leadership role, you will support management by embracing key responsibilities such as coaching, training, scheduling, payroll, and interviewing new colleagues. You will guide and mentor Front Office colleagues, ensuring the check-in experience is smooth and that our guests receive timely information about hotel services and promotions.

    Responsibilities

    • Provide strong leadership and clear communication, and develop positive working relationships among the Front Office team.
    • Oversee guest registration processes and confirm forms of payment
    • Assist with handling inquiries, resolving guest concerns, and ensuring a welcoming environment
    • Support senior leaders in essential management duties, including scheduling, payroll, and interviewing
    • Serve as a key point of contact for both colleagues and guests, facilitating a positive, engaging experience
    • Perform nightly audit functions, including but not limited to reconciling financial transactions, processing end-of-day reports, verifying and reconciling guest accounts, and ensuring all transactions are accurately recorded in the property management system.

    Why Join Our Team?

    Our colleagues thrive in an environment that demands excellence and rewards talent and dedication. Whether you are seeking career growth, job enrichment, or a supportive workplace, we're here to help you succeed.

    This is not your typical career opportunity - this is the Hyatt Touch. If you're ready for the challenge, we're prepared for you.

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