Account Manager I - San Diego, United States - Acrisure LLC

Description

Job Description

Job Title:Account Manager I

Agency/Platform:Staff Benefits Management Inc

Location:San Diego, CA

SBMA,a third-party administrator, is an affordable ACA-compliant benefits provider to thousands of employers. Their goal is to simplify the complexity of providing employee benefits. SBMA is different because of its personal service, speed of implementation, and innovative approach to benefits coverage.

SBMA, a third-party administrator, is currently seeking an Account Manager to join our growing team. The Account Manager will be responsible for a number of daily administrative tasks. Qualified candidates will possess the ability to pay attention to detail, self-motivation, outstanding customer service (verbal and written), learn and use new computer systems and software, and work well in collaborative environments.

Essential Duties and Responsibilities:

• Articulate, polite, and tactful communication style.
• Proficient knowledge of Excel, Outlook, Microsoft Office
• Receive inbound calls and direct them to the appropriate party.
• Give information and help to solve customer problems.
• Verify coverage for providers.
• Scan & email documents
• ID card requests.
• Daily office tasks such as Outlook Inbox management, etc.
• Effective time management and ability to multitask.
• Enjoy working as part of a team.
• Health and Life Insurance License Preferred
• 1-2 years of Insurance Experience Preferred
• 1-2 Years of Medical Benefits Related Experience Preferred
• Bilingual (not required, but a plus)
  
  

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Competencies:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and Experience:

• Prior insurance experience, required
• A high school diploma or the recognized equivalent, required
• Prior medical benefits-related insurance experience, required
• Working knowledge of Microsoft Office (intermediate to advanced Excel knowledge)
• Prior experience working in an administrative/office setting
  
  

Other Qualifications:

• Must possess excellent verbal and written communication skills
• Ability to work well independently on assigned duties and collaborate effectively with a team
• Must be comfortable with Microsoft Office (Excel, Word, Outlook, etc.)
  
  

Pay Details:

Hourly: $20 - $23

Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.Californiaresidents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at

Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children's Health at Helen DeVos Children's Hospital.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.
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