Customer Experience Manager - Pompano Beach
1 week ago

Job summary
We are seeking Customer Experience Manager candidates to join our Client Services team.Ideal candidates have a strong customer service background with a proven ability to resolve complex customer issues while consistently offering empathetic assistance.
They excel at collaborating across teams to provide timely solutions and demonstrate exceptional attention to detail.
Responsibilities
- Provide exceptional customer service by handling customer inquiries via phone email and text.
- Maintain a customer-centric approach ensuring each customer feels valued and supported.
- Analyze customer issues using critical thinking develop effective action plans and resolve problems in a proactive manner.
Job description
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