Server Dinner Shift - Pigeon Forge, TN, United States - Smoky Mountain Resorts

Description

Food & Beverage Attendant
Smoky Mountain Resorts is a family-focused, collaborative and goal-driven hospitality resort company. Our Great Smoky Mountains community is significant to us.

As a third generation, family-owned, and operated business, we embrace a strong commitment to SMR's 'Spirit of Hospitality' and our Smoky Mountain community.

The Culinary Specialist is a professional who manages food preparation and service in various settings. They oversee daily operations in the kitchen, ensuring food quality and safety standards are followed. They also handle inventory management and budget control. Their duties include monitoring sanitation practices, preparing food items according to recipe guidelines. Their focus is on providing an exceptional food and beverage experiences while maintaining safety and quality standards.

The Culinary Specialist will work 8 hours per shift, 5 or 6+ days each week, based on occupancy and staffing demand.

Holidays and weekends are affected by peak demand which means all team members must work together during those days to keep Food & Beverage operations running efficiently.

Responsible to prepare menu items at six uniquely themed food and beverage locations.

Collaborate with the Food & Beverage Supervisor to complete orders as directed and in a timely manner to meet capacity demands.

Adhere to ServSafe training guidelines including, but not limited to; handwashing, food storage, cooking temperatures, hot and cold holding parameters, and equipment, infrastructure and eater requirements.

Adhere to ABC licensing regulations in food facility locations where alcoholic beverages are served.

Compliance with Food safety in regard to the conditions and practices which preserve the quality of food, to prevent contamination and food-borne illnesses.

Multitask alongside fellow culinary specialists.
Knowledge and ability to comply with all company operating policies and procedures.
Contributes to building a positive team spirit.

A team member who supports and participates in Smoky Mountain Resorts' Legendary Service and Promise for guest satisfaction, exceptional guest interactions and future hotel stays.

Quality of Work Statement:
High standard of accuracy in all aspects of the job and other project assignments.
Highly motivated, energetic, flexible, cooperative, patient, good listener, friendly, caring and compassionate.
Enjoy working with people, helping others and providing excellent guest service.
Contributes to building a positive team spirit, shares expertise and recognizes the accomplishments of others.
Ability and commitment to work well with other staff.
Maintain a culture of legendary service and hospitality among all team members.
Be in good physical condition and be able to perform indoor and outdoor duties.
Ability to communicate effectively and use the English language fluently: speak, understand, read, and write. Adapt Spanish interpretation when necessary.
Hospitality, Culinary Management and Restaurant.
Certification for 'ABC' (Alcoholic Beverage Commission) license is required within 5 days from work start date.

Certification for 'ServSafe Food Handler Program' is required within 30 days from work start date (Basic Food Safety, Personal Hygiene, Cross-Contamination and Allergens, Time & Temperature, & Cleaning and Sanitation).

Health, dental, and vision insurance for $12 per week
Professional Growth Opportunities
Tuition Reimbursement

Ability to tolerate various temperatures while working outdoors with exposure to high or low temperatures, sun, humidity, chemicals, chlorine and water.

Some work will be performed indoors and/or in an indoor office environment.

Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.