- Complete installations to the quality and standards listed in the Installation Guidelines.
- Meet or exceed installation requirements and Score Card metrics (I.E. Customer Survey, Inventory Accuracy,
- Maintain the appropriate level and quality of all assigned tools. Technicians will also be required to provide their own
- Attend all required seminars, training courses, and classes assigned from management.
- Minimize loss of productivity and maximize utilization.
- Proficiently utilize tools/methods for problem solving (I.E., multi-meter, trac-a-tone, CATV tester, etc.)
- Proficiently utilize all available resources to complete installation within the scheduled timeframe.
- Utilize advanced knowledge of networking and Wi-Fi configurations to resolve problems on security alarm and video
- Install or repair all basic and advanced security systems, alarm devices, or related equipment for residential and/or
- Install or repair advanced level video components and wiring for residential and/or commercial sites.
- Working knowledge of low-end DVR/NVR/SVR systems from Speco, IDview, and systems.
- Working knowledge of high-end video NVR/Server systems from Eagle Eye, Open Eye, AXIS, Avigilon, ACTi, and NUUO.
- Install or repair card access control components and wiring for commercial sites (I.E., DMP, Brivo, or ADC).
- Follow blueprints of electrical layouts, residential layouts and building plans.
- Install or repair audio and visual smart devices, such as remote access locks, security cameras and/or smart burglar
- Provide and maintain all licenses, permits or technical qualifications that are, or may be required by any governmental
- Respond to emergency situations during work hours for the purpose of resolving immediate safety/security concerns.
- Ability to diagnose and troubleshoot equipment problems through various troubleshooting techniques.
- Keep a stocked, neat, and accurate inventory.
- Responsible for ensuring assigned company vehicle is maintained and serviced at prescribed intervals.
- Actively upsell, install, and activate new products and services while on customer sites.
- Collect payment for services and products on all chargeable service calls and upsells.
- Actively pursue professional development (I.E., certification for Fire Alarm Installation).
- Adhere to all requirements, processes, and deadlines.
- Strong mechanical and/or electronic skills.
- Ability to climb ladders.
- Ability to see colors and distinguish between them.
- Good attendance record.
- Strong reading, writing, and speaking skills.
- Ability to work flexible shifts and to adapt to changing work schedules.
- Proficient with mobile tools and applications.
- Demonstrates ability to work independently without direct supervision.
- Ability to mentor or train other team members.
- High School Diploma or GED required.
- 3 full years of experience installing and servicing security, video, and access control systems.
- Vocational or trade school courses in electrical, electronic or communication systems preferred.
- Familiarity with mobile tools and applications required.
- Must have a valid driver's license and maintain a good driving record.
- Certification in DMP/Brivo access control and Avigilon ACC7 required.
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Alarm Technician - Cincinnati, United States - Guardian Alarm
Description
Summary of PositionOur Commercial Install Technicians are required to install and program burglar alarm, access control, low-end and high-end
video wiring and equipment while ensuring work is in accordance with relevant codes for Guardian.
Essential Functions
Public Act 217.