Retail Sales Associate - Janesville, United States - Ace Hardware

    Ace Hardware
    Ace Hardware Janesville, United States

    1 month ago

    Ace Hardware background
    Part time
    Description


    Job Description General SummaryThe Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

    This position includes working some nights and every other weekend.
    Essential Duties & ResponsibilitiesInclude the following. Other duties may be assigned.


    Customer Service:

    • Provide a positive representation of Harris Ace Hardware.
    • Proactively assist customers in solving problems.
    • Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
    • Possess a friendly outgoing demeanor; work well with customers as well as associates.
    • Ensure all pages and calls are answered promptly, courteously and effectively.
    • Forward any customer complaint that cannot be handled to a member of management.
    • Possess strong product knowledge and knowledge of store layout and location of products.
    • Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
    Store Operations

    • Assist in creating a positive, professional and safe work environment.
    • Assist with receiving, checking in and stocking of merchandise throughout the store.
    • Assist with maintaining back stock levels.
    • Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
    • Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
    • Assist with merchandise resets through the store.
    • Provide assistance to Department Specialists, i.e. price changes, special orders.
    • Ensure signage is current throughout the store.
    • Communicate any Store Support Center issue to General Manager for follow up.
    • Communicate any merchandising, cost control or sales idea to General Manager.
    • Participate in store meetings.
    • Be professional in appearance and actions.
    • Perform all other duties as assigned.
    Education/TrainingHigh School or GED equivalent.
    Physical DemandsStanding, walking, lifting (up to 25lbs) and climbing.
    Requirements $9.25-$11.00