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Pembroke Pines

    Admissions Coordinator LiveChat Agent - Pembroke Pines, FL, United States - United Recovery Project

    United Recovery Project
    United Recovery Project Pembroke Pines, FL, United States

    5 days ago

    Default job background
    Full time
    Description
    :

    United Recovery Project provides a full continuum of care for substance abuse rehabilitation and a residential program for mental health.

    We are seeking a compassionate and motivated individual to join our admissions team. No experience necessary, but must have the qualifications listed below.


    Learn more about our programs:

    Experience:

    • Must be able to type at 40-60 WPM.
    • Must be comfortable with multitasking - multiple chats at once, answering questions/ asking questions.
    • Experience preferred, not required. We can train you
    • Knowledge of substance abuse and recovery process preferred.
    • Salesforce CRM experience preferred.
    • Knowledge of Sales tactics preferred.

    Responsibilities of the Admissions Coordinator:

    • Receives incoming Chats from those seeking treatment or their loved ones.
    • Gathers demographics and information needed for opportunity.
    • Identifies customer problems and creates solutions.
    • Builds rapport with customers and family.
    • Performs basic data entry and computer work.
    • Enters all necessary client information into Salesforce.
    • Makes outbound calls to old reports in downtime.
    • Utilizes sales skills/tactics.
    Benefits available to the Admissions Coordinator


    • 96 Hours of PTO annually
    • Paid Holidays
    • Medical, Dental, and Vision benefits
    • Supportive work environment
    • Voluntary benefits available (including Short Term, Accident, Disability, Life Insurance).

    Additional Details:

    • Drug free workplace.
    • On going sales training & support.
    • Must be able to commit to 40 hr work week.
    • Must have a reliable source of transportation.
    • Must be fluent in English.
    *United Recovery Project is an equal opportunity employer.

    Pay Range $40,000 to $50,000 annually
    commensurate with experience.

    #PM23


    Requirements:

    Compensation details:
    Yearly Salary
    PI6f5186463e
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