Drop-In Center Case Manager – Justice-Involved Focus - Los Angeles - Your IT Recruiter

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    Your IT Recruiter Los Angeles

    4 days ago

    Description

    Under the direction of the Program Manager, the Drop-In Center Case Manager provides high-quality, center-based case management services to individuals and families accessing support through the Drop-In Center.

    This role serves as a primary point of contact for participants, promoting stabilization, service connection, and long-term self-sufficiency through structured, on-site services in a safe and welcoming environment.

    This position specifically requires direct experience working with justice-involved individuals, including those impacted by incarceration, probation, parole, diversion programs, re-entry services, or court-mandated systems.

    This position is fully center-based. Services are provided on-site at the Drop-In Center only. No fieldwork, outreach, or home visits are required.

    Key Responsibilities

    • Conduct client intakes and comprehensive needs assessments

    • Complete psychosocial assessments and develop individualized service plans in collaboration with participants

    • Provide trauma-informed, on-site case management services

    • Support justice-involved individuals navigating probation, parole, re-entry, court requirements, diversion programs, and system compliance

    • Assist clients in addressing barriers related to criminal history, including housing access, employment eligibility, and benefit enrollment

    • Coordinate services including housing referrals, healthcare access, benefits enrollment, employment resources, and social services

    • Maintain accurate and timely documentation, case notes, and client records

    • Ensure compliance with court-related or supervision-related documentation when applicable

    • Build and maintain trusting, professional relationships with participants

    • Support clients in achieving stability goals related to housing, health, income, and self-sufficiency

    • Coordinate care with internal staff and external service providers, including probation officers, public defenders, re-entry partners, and community agencies

    • Utilize harm reduction, strengths-based, and client-centered approaches

    • Manage an active caseload of Drop-In Center participants



    Requirements

    Required Qualifications

    • Direct experience working with justice-involved populations (incarcerated, formerly incarcerated, probation, parole, diversion, or re-entry programs)

    • Knowledge of the criminal justice system and its impact on housing, employment, and public benefits access

    • Experience navigating court systems, probation/parole requirements, or re-entry programming

    • Commitment to the mission, vision, and values of The Good Seed CDC

    • Knowledge of homelessness, poverty, and social service systems

    • Strong interpersonal, organizational, and communication skills

    • Ability to work effectively with diverse populations experiencing complex needs

    • Experience conducting intakes, assessments, and service planning

    • Familiarity with Los Angeles County social services and community resources

    • Trauma-informed, culturally responsive, and client-centered approach

    • Ability to thrive in a fast-paced, high-volume environment

    • Flexible schedule, including occasional evenings and weekends as needed

    Preferred Qualifications

    • Bachelor's degree in Social Work, Human Services, Psychology, or related field

    • Experience working in re-entry programs, public defender offices, probation departments, or community-based justice programs

    • Experience with case management documentation systems



    Benefits

    Compensation & Benefits

    • Competitive salary

    • Health, dental, and vision insurance

    • Generous paid time off

    • Agency-supported professional development and continuing education

    Equal Opportunity Employer

    The Good Seed is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all individuals and maintain a work environment free from discrimination, harassment, and bullying. All employees share responsibility for upholding these standards.


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