Bellperson @ Sheraton Virginia Beach - Sheraton Virginia Beach Oceanfront

Description

Job Title: Bellman
Hotel: Sheraton Virginia Beach Oceanfront
Location: 3501 Atlantic Ave. Virginia Beach, VA 23451
Company: Shamin Hotels

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us

Position Overview:

Assists guests with their check-ins & outs. Must repeatedly be able to transport guests' luggage, as well as other belongings weighing as much as 50 pounds. This person is knowledgeable about the property, as well as the surrounding local area enough to provide directions or make recommendations as requested. A bellman is guest centric and exceeds guest expectations.

Apply Here

Organizational Structure:

Department: Front Office

Status: Part-Time/Seasonal, Non-Exempt (Hourly)

Reports To: Guest Service Manager/Front Office Manager

Supervision: NA

Pay Structure: Hourly, Paid Bi-weekly.

Essential Job Functions:

• Escort guests to and from the room while assisting them with their luggage. Ability to lift 50 pounds repeatedly and efficiently.
• Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
• Check luggage for hotel guests both for day visits and overnight stays.
• Maintain the designated stations in the lobby, standing alert to be easily requested for valet ramp assistance.
• Open doors while guests are being greeted in a friendly and courteous manner.
• Maintain the cleanliness of the bell stand, lobby, and baggage room. Keep lobby door and windows clean when not busy with guests.
• Post the daily events board and entertainment board in the lobby.
• May be asked to perform the duties of a valet on occasion.
• Assist front desk with key inventory daily.
• Escort guests attending a banquet reception with any assistance with belongings.
• Greeting guests in a friendly & courteous manner while maintaining eye contact.
• Assist guests with transportation needs.
• Be aware of the V.I.P. and repeat guests and greet them by name.
• Maintain an open communication line through all shifts.
• Assists Front Desk with guest service tasks, such as, delivery of messages, faxes, amenities, valet laundry, welcome packages and other items that may need to be delivered to guests.
• Successfully complete all other duties as assigned.

Qualifications:

• General Education High School GED Required
• Able to communicate in English verbal and written.
• Previous experience in a similar role preferred.
• Ability to work well under pressure in a fast-paced environment.
• Attention to detail and a passion for delivering exceptional service.
• Flexibility to work evenings, weekends, and holidays as needed.
• Clean driving record
• Must be at least 18yr

Why Should You Work for Shamin Hotels?

Amazing Benefits In addition to competitive pay, gym membership discounts, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, employee discounts at our branded hotels and more

Endless Opportunities With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement We're proud of our track record of promotion from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family

About Us:

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states.

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.