Shift Manager - Lincolnton - Taco Bell

    Taco Bell
    Taco Bell Lincolnton

    1 day ago

    Description

    Shift ManagerLincolnton, NCJob Summary:

    As a Shift Manager at our Fulenwider Enterprises KFC and Taco Bell restaurants, you'll be the captain of the ship during your shift You'll lead a team of enthusiastic crew members, ensuring smooth operations, excellent customer service, and a fun atmosphere.

    If you're passionate about food, teamwork, and making people smile, this role is perfect for you.


    Responsibilities:

    • Supervise Shift: You'll oversee all aspects of the restaurant during your shift, including managing staff, handling customer inquiries, and ensuring compliance with company policies.
    • Team Leadership: Motivate and guide your team to deliver exceptional service. Foster a positive work environment where everyone feels valued and motivated.
    • Customer Service: Interact with customers, take orders, and ensure their dining experience is memorable. Address any concerns promptly and professionally.
    • Food Safety: Maintain high food safety standards. Monitor food preparation, storage, and handling to prevent any health risks.
    • Cash Handling: Handle cash registers, process payments, and maintain accurate records.
    • Inventory Management: Keep track of inventory levels, order supplies as needed, and manage stock rotation.
    • Shift Reports: Prepare shift reports, including sales, labor costs, and any incidents that occurred during your shift.
    • Training: Train new team members on company policies, procedures, and customer service standards.
    • Problem-Solving: Handle unexpected situations, resolve conflicts, and make quick decisions to keep operations running smoothly.
    • Cleanliness: Ensure the restaurant is clean, organized, and presentable at all times.
    • Promotions and Specials: Assist in promoting new menu items, deals, and promotions to drive sales

    QualificationsQualifications:

    • Experience: Previous restaurant or fast-food experience preferred.
    • Leadership Skills: Ability to lead and motivate a team effectively.
    • Communication: Excellent verbal communication skills.
    • Adaptability: Thrive in a fast-paced environment and adapt to changing circumstances.
    • Availability: Flexible availability, including evenings, weekends, and holidays.
    • Food Safety Certification: Preferred but not required (can be obtained on the job).

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