Deskside Support Technician - Indianapolis

Only for registered members Indianapolis, United States

3 weeks ago

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Job summary

The Deskside support member should have strong technical knowledge and hands–on experience on below technologies: ITIL & Ticketing System Familiarity Microsoft Client OS (Win10, 11) Basic network configuration and troubleshooting (static IP, DHCP, DNS) Microsoft 365 Support Print and File share services Hardware Break-fix/Replacement Patch Management Application installation and troubleshooting Imaging & Device Provisioning.

Over 5 years of hands-on experience in desktop support and end-user computing. Skilled in Microsoft Windows OS (Windows 10/11) administration deployment and troubleshooting. Proficient in Microsoft 365 support (Outlook Teams OneDrive SharePoint Office apps). Strong experience with endpoint security tools like Defender for Endpoint CrowdStrike BitLocker secure boot.


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