- Provide guests with prompt, friendly service including determining their coffee interests and needs.
- Educates guests by presenting and explaining the coffee drink menu and answering questions.
- Provide quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards.
- Record drink orders accurately and immediately after receipt into the register system.
- Accept guest payment, process credit card charges and make change (if applicable)
- Wash and sterilize equipment
- Prepare garnishes for drinks
- Follow health, safety and sanitation guidelines for all products.
- Maintain cleanliness in all areas of the coffee station including counters, sinks, utensils, shelves and storage areas.
- Report all equipment problems and maintenance issues to manager.
- Stock and replenish inventory and supplies.
- Participates in all sales promotions effectively and efficiently.
- Interviewing and hiring baristas.
- Planning, assigning and directing work.
- Assisting baristas to maximize sales and guest service through coaching, counseling, evaluations, and mentoring.
- Ordering and receiving product.
- Demonstrate behaviors that will win guests for life.
- Demonstrate personal accountability for meeting expectations, goals, and quality of work.
- Communicate clearly and in a timely manner and use constructive feedback to make improvements.
- Work together as one team by recognizing accomplishments, demonstrating respect and appreciation, and actively helping others.
- Execute with operational integrity by anticipating problems, taking preventative measures, and adapting to changes that improve our operations or guest experience.
- Consistently follow Busch's policies and procedures.
- Share our passion for our products by being familiar with our products and services and actively seeking and sharing that information.
- High school diploma
- Must be AST-certified
- Proficient communication and interpersonal skills, including written, verbal and listening skills
- Proficient selling skills, including the ability to ask questions, listen, and make product recommendations
- Proficient merchandising skills including fresh and appealing displays in service, self-service and bakery areas and effective cross merchandising throughout the store
- Proficient cleaning abilities to meet sanitation and visual standards
- Lifting - Up to 60 lbs.
- Repetitive Motion – Hand and wrist – Approximately 30% of shift
- Pushing/Pulling – Approximately 15% of shift
- Standing – Approximately 100% of shift
- Bending/Twisting/Kneeling/Reaching – Approximately 75% of shift
- Walking – Approximately 50% of shift
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Starbucks Manager(Full Time) - South Lyon, United States - Busch's Market
Description
Job Description
Job DescriptionStarting wage up to:$20.40/hr with exp.
Calling all Foodies Don't romaine calm, Busch's is HIRING Do you love food, fun and people? Are you looking for growth, development and excellent wages? We could make the perfect pear
Our industry is ever changing and we are looking for individuals who are passionate about food and people. We are a family-owned, Michigan based company that is heavily rooted in the communities we serve. Busch's offers its employees benefits such as employee discounts, medical benefits including dental and optical, 401K with company match (restrictions apply) and even tuition reimbursement for qualifying students
Specific Accountabilities:
Education, Experience and Skills:
Physical Requirements:
