Department Manager BPO Contact Center - San Antonio

The Contact Center Manager is responsible for building developing and optimizing our contact center operations to support business growth and service excellence.This role goes beyond managing day-to-day activities it focuses on creating and improving the operational framework inc ...

This is a fast-paced environment, and the ideal candidate will be able to navigate a state-of-the-art technology-based call center platform.The ability to provide outstanding customer service and creative problem solving, while managing inbound/outbound patient inquiries and requ ...

This is an onsite position in a hybrid technology based/live agent contact center for Dentistry at the University of Texas-San Antonio. · Provide an exceptional and positive patient experience to every caller. · Schedule appointments for new and existing patients following assign ...

This is an onsite position in a hybrid technology based/live agent contact center for Dentistry at the University of Texas-San Antonio. Initial and ongoing training is required of all active agents. · ...

We're hiring a Contact Center Program Manager to lead a blended phone and back-office operation. · Lead and develop Supervisors and frontline teams. · Own daily performance across phone and back-office workflows. · ...

We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA where our core values - honesty integrity loyalty and service define how we treat each other and our members. · The Opportunity · It is all about learning and growing. O ...

Embrace a fulfilling career at USAA where our core values define how we treat each other and our members. Accountable for auto property andor other claims teams to deliver operational business results at scale. · Bachelors degree OR 4 years of related experience in addition to th ...

This is an onsite position in a hybrid technology based/live agent contact center for Dentistry at the University of Texas-San Antonio. · This is a fast-paced environment, · the ideal candidate will be able to navigate a state-of-the-art technology-based call center platform and ...

This Contact Center Customer Service Representative role at GPM Life Insurance requires providing excellent customer service to customers, agents, and the GPM team. · ...

A fast-paced environment for contact center agent in Dentistry at the University of Texas-San Antonio. Initial and ongoing training is required. · This position requires outstanding customer service and creative problem solving while managing inbound/outbound patient inquiries an ...

This is an onsite position in a hybrid technology based/live agent contact center for Dentistry at the University of Texas-San Antonio. · ...

The Consumer Lending Representative will have the ability to work from home after a period of training and performance evaluations (time frame may vary). The representative will assist members and prospective members who are seeking consumer loans through primarily inbound channe ...

This role partners closely with business and technology teams to deliver AI solutions that improve agent efficiency and customer experience. · ...

Consumer Lending Representative will assist members and prospective members with consumer loans through inbound channels. They will provide exceptional service, process loans, and educate members on products and services. The representative will have the opportunity to demonstrat ...

This role involves engaging with clients to provide exceptional service support financial transactions and promote our banking and financial services. · ...

We are seeking an experienced Department Manager who can lead our representatives to better performance and improve service quality. · Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses ...

We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. · Develops and implements strategic design initiatives ...

To ensure members and potential members receive fast courteous and accurate service on the telephone; explains services sets up new accounts responds to problems and directs members' telephone calls to the appropriate area · ...

To ensure members and potential members receive fast,courteous,and accurate service on the telephone;explains services,sets up new accounts,responds to problems,and directs members' telephone calls to the appropriate area; · To ensure members and potentialmembers receive fast,cou ...

The Contact Center Agent is responsible for being the first point of contact for the Hussmann customer base. · ...