Field Service Engineer II - Morris Plains, United States - Honeywell

Description

Join a team recognized for leadership, innovation and diversity

As an Advanced Field Service Engineer here at HoneywellIntelligrated, you will provide reliable on-site technical assistance tointernal and external customers in the material handling industry. You willperform modifications, upgrades, and troubleshooting on existing equipment, aswell as installation and commissioning of new equipment. You will work onMaterial Handling equipment such as Conveyors, Palletizers, and Robots, as wellas service/program Allen Bradley PLCs using Rockwell Software. You will focuson accuracy, timely feedback, and customer satisfaction. You will drive timelyidentification, investigation, resolution, root cause analysis, and replicationof technical issues. You will use your influence to expedite complicated cases.You will develop a broad understanding of customer needs and product offerings.You will drive the knowledge-sharing mindset, methodology, and tools. You willensure proper documenting and recording of all activity and communication. Youwill perform all activities to company safety standards.

You will report directly to our Field Service Manager andyou'll work remotely with 100% travel throughout the NE states from ME down toVA and PA, and occasionally nationwide.

In this role, you will play a crucial role in providingtechnical support and solutions to customers in the material handling industry.Your expertise in electrical and mechanical troubleshooting, along with yourcustomer-facing skills, will ensure the successful operation and performance ofequipment, contributing to customer satisfaction and the overall success of theorganization.

Key Responsibilities

• Facilitate issue identification, analysis, investigation,and resolution of technical issues
• Provideinformal technical training and build relationships with customers
• Use Electrical and Mechanical skillset to test equipmentusing tools and software
• Occasionallywork alone but develop and share knowledge within a team

U.S. PERSON REQUIREMENTS
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

You Must Have

• Previouselectrical or mechanical experience in a manufacturing or productionenvironment
• 3+years of experience with electrical and mechanical troubleshooting

We Value

• Extensive customer-facing experience
• Experience in the material handling industry (sorters,conveyors, palletizers)
• Excellent interpersonal verbal & written communicationskills
• Strong continuous improvement mindset and leadershiptendency
• Experience with , SharePoint, Concur,Kronos, Oracle
• Strong focus on safety, specifically LOTOT and Job HazardAnalysis
• Good administrative skills including accurate timekeeping,expense reporting, and service reports
• Allen-Bradley / Rockwell Software programming experience
• Fanuc and/or Yaskawa robotics experience

Additional Information

• JOB ID: req444728
• Category: Customer Experience
• Relocation Tier: Not Applicable
• Security Clearance:
• Aviation Authority (FAA for US):
• Band: 03
• Referral Bonus: 1500
• Requisition Type: Pre-sourcing Requisition
• US Citizenship:
• FLSA Statement:
• FLSA CODE: Nonexempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.