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Deskside Support Manager - Washington - IntelliDyne, LLC
Description
Deskside Support Manager
As the primary customer service champion of the program, you will be responsible for designing effective quality assurance measures and ensuring compliance by the team. You will engage dissatisfied customers, diffuse escalated situations, and ensure compliance against contractual SLA targets.
You will also manage the knowledge base and standard operating procedure library of the team, providing reporting on incident and service request resolution as well as project status as required by management and clients.
About Us:
Our Benefits:- Inclusive work environment
- Competitive compensation package
- Professional growth opportunities including trainings certifications professional memberships mentorships job shadowing,
Medical dental vision 401(K) company match Flexible Paid Time Off Program 11 holidays paid parental leave military leave shutdown leave spot bonuses annual awards Wellness mental health benefits commuter benefits flexible options
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Field Support Manager
Only for registered members Washington
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Customer Support Manager
Full time Only for registered members Washington
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Support Transition Manager
Only for registered members Washington
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Support Transition Manager
Only for registered members Washington
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IT Portfolio Management Support
Full time Only for registered members Washington
-
Support Transition Manager
Only for registered members Washington
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IT Portfolio Management Support
Only for registered members Washington
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Program Support Manager
Only for registered members Washington
-
Support Transition Manager
Only for registered members Washington
-
Support Transition Manager
Only for registered members Washington
-
Deskside Support Manager
Only for registered members Washington
-
Support Transition Manager
Only for registered members Washington
-
Field Support Manager
Full time Only for registered members Washington
-
Deskside Support Manager
Full time Only for registered members Washington
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Operations Management Support
Only for registered members Washington
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Program Management Support
Only for registered members Washington
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Support Transition Manager
Only for registered members Washington
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Deskside Support Manager
Only for registered members Washington
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Program Support Manager
Only for registered members Washington
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Deskside Support Manager
Only for registered members Washington
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Passport Support Manager
Only for registered members Washington
